Sonam Patra

Below is the summary of my Work Experience:

• Provided support for internal customers by troubleshooting reported issues quickly and accurately.
• Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
• Reviewed software release notes prior to production deployment to verify accuracy of changes implemented.
• Prepared reports detailing overall project progress according to established timelines.
• Documented all phases of test execution including results analysis and defect resolution.
• Analyzed existing application functionality against customer requirements ensuring compliance.
• Worked closely with developers during sprints providing feedback on user stories created.
• Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
• Created comprehensive test cases based on technical specifications or customer requests.
• Identified and tracked software defects using bug tracking systems.
• Maintained up-to-date knowledge of industry standards related to software testing best practices.
• Developed, documented, and executed manual tests for web-based applications.
• Performed functional, system integration, regression, user acceptance testing.
• Provided feedback on usability and suggest improvements to the product design teams.
• Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
• Monitored production environment performance metrics for anomalies that could indicate quality issues.
• Collaborated with developers to diagnose problems and devise solutions.
• Participated in daily scrum meetings providing status updates on projects assigned.
• Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
• Coordinated with product management to understand feature requirements and ensure testing coverage.
• Advised on the adoption of Agile/Scrum methodologies to improve team collaboration and efficiency.
• Created, edited, and updated project manuals and technical documentation used by entire QA team.
• Monitored software performance post-deployment to ensure ongoing quality and user satisfaction.
• Managed onsite testing for customers as required by project's specifications.