Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
SONAM SHAH

SONAM SHAH

Associate Process Manager-Compliance-Trade and Ecom Surveillance
Pune,MH

Summary

Ambitious and self-motivated MBA graduate with over 11 years of experience,currently working at Eclerx as an Associate Process Manager in Compliance - Trade & Ecom Surveillance. Skilled in reviewing, analyzing, and investigating alerts and reports to detect potential market abuse.

Results-driven finance professional adept at managing complex processes and driving performance through leadership and communication skills.

Expertise in analyzing data and ensuring compliance with industry standards. Passionate about fostering teamwork and improving operational efficiencies.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Associate Process Manager - Trade Surveillance

eClerx Services Limited
09.2017 - Current
  • Monitored the Nasdaq SMARTS tool to analyze triggered alerts across various global asset classes
  • Examined alerts, maintained database of remedial actions/recommendations arising from Trade Surveillance
  • Ensured appropriate and timely alert management along with escalation protocols
  • Assisted team with written responses from client stakeholders
  • Liaised with multiple client stakeholders to gather process information and coordinated training sessions
  • Planned manpower allocation and ensured task completion within TAT, adhering to client specifications
  • Proactively assisted in regulatory and internal investigations and auditing protocols
  • Maintained daily records, prepared monthly reports, and presented Monthly Business report to the client
  • Managed daily work allocation within the team and leaves management
  • Created checklist for smooth workflow
  • Managed, led, coached, and developed 13 team members, providing guidance on workload and performance
  • Established KPIs for associates and conducted performance evaluations based on goals and client feedback

Finance Analyst

Deutsche Bank Group
01.2015 - 06.2017
  • Extracted Trial Balance and summarized assets and liabilities for the onshore team
  • Created and resolved unmapped reports within specified timelines
  • Reported Balance Sheet, Profit & Loss, and off-balance sheet data in compliance with IFRS and HGB standards
  • Reconciled Balance Sheet accounts with working files/PBW reports, investigating discrepancies
  • Built relationships with onshore teams to identify root causes and drive process improvements
  • Verified and updated financial statements by cross-referencing with supporting documents

Finance Officer

Maersk Global Service Centers
06.2012 - 10.2014
  • Company Overview: A leading global provider of shipping and logistics services
  • Managed the Accounts Receivable process, including payment settlements for the UK cluster
  • Investigated on-account payments, adjustments, and cleared outstanding customer balances
  • Performed credit management by analyzing financial statements and assessing customer creditworthiness
  • Reconciled customer accounts and remittance details, ensuring accuracy
  • Generated various MIS reports, including feedback, turnover, and settlement reports
  • Led daily review meetings and managed escalations related to accounts receivable tasks
  • A leading global provider of shipping and logistics services

Education

Bachelor of Business Administration - undefined

Savitribai Phule Pune University
Pune
01.2005 - 04.2008

Master of Business Administration - undefined

Savitribai Phule Pune University
Pune
01.2009 - 04.2011

Skills

Leadership skills gained from managing teams and projects

Accomplishments

  • Team Leadership, Managed team of 13, improving performance by 20% through effective coaching.
  • Process Efficiency, Increased process efficiency by 15% through enhanced data analysis and compliance measures.
  • Quality Improvement, Reduced error rate by 25% by implementing structured workflow and checklist.
  • Productivity Enhancement, Saved 30 hours monthly by streamlining reporting process, improving team productivity.

Additional Information

Received 75 spot awards in Eclerx and analyst of the quarter award from client.

Timeline

Associate Process Manager - Trade Surveillance

eClerx Services Limited
09.2017 - Current

Finance Analyst

Deutsche Bank Group
01.2015 - 06.2017

Finance Officer

Maersk Global Service Centers
06.2012 - 10.2014

Master of Business Administration - undefined

Savitribai Phule Pune University
01.2009 - 04.2011

Bachelor of Business Administration - undefined

Savitribai Phule Pune University
01.2005 - 04.2008

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SONAM SHAHAssociate Process Manager-Compliance-Trade and Ecom Surveillance