Sonam Sinha

Directed global transformation projects for high-growth clients, blending continuous improvement, risk governance, and enablement strategy to drive enterprise impact.

• Global PMS with Local QA Strategy – MENA Region: Built E2E PMS redesign for 1000+ employees. Standardized dashboards, centralized scoring rubrics, and KPI-linked coaching, enabled local QA governance. Improved feedback quality by 30%, retention by 18%, 94% program satisfaction.
• Regionally Adaptive Onboarding – EMEA Pharma Giant: Deployed sentiment-led onboarding and succession for 5,000+ roles using predictive analytics and milestone KPIs. Standardized global workflows with local adaptation, achieving 3x faster ramp-up, 22% leadership growth, and 27% attrition cost reduction.
• Localized Capability Uplift – APAC Media Group: Designed badge-based learning ecosystem delivered in native languages. Embedded regional agility metrics and manager-aligned learning paths. Enabled internal mobility and strengthened future-ready workforce capability.
• Cross-Regional LMS Optimization – Automotive Major: Reengineered LMS across 50+ countries, embedding COPC-style QA, regulatory adaptation, and self-paced pathways. Realized 30% engagement growth and reduced admin effort by 60% through automation.
• Scalable Framework Transformation – Global Delivery: Rolled out DEI-aware, mobile-first onboarding with microlearning and QA analytics. Uplifted productivity by 25%, defined 80+ policies, introduced local KPIs for resolution speed.

• Drove digital enablement strategy, scaling adoption by 76% through agile coaching journeys and CI playbooks.
• Reduced rework by 45% and closed 68% skill gaps using QA-audited learning journeys and readiness reviews.
• Mentored 100+ managers across three regions, embedding KPI-aligned people performance practices.
• Piloted DEI-focused L&D strategy that achieved 92% adoption across business functions.
• Headed probation management, assessments of mentoring, and integration audits, decreased early attrition by 92% via strategic approach, influenced branding.
• Conceptualized leadership development (50+hrs of design thinking, 25hrs of People Management workshops), enhanced role effectiveness by 75%, leaders satisfaction by 100%, integrated Leadership Pipeline.
• Expedited policy change management, analyzed scope, communicated, trained, and evaluated the impact that led to a 40% reduction in turnaround time to reverse failing results.

• Architected a global competency and career pathing strategy impacting over 2,000 employees, deployed change frameworks, manager toolkits, and QA-aligned development tracks to achieve 98% competency coverage.
• Reengineered LMS with mobile-accessible content libraries, cutting time to competence by 30%, and improving user satisfaction by 55%.
• Launched DEI-focused mentoring, knowledge hubs, and capability forums to accelerate peer learning and cross-functional visibility, achieving 92% adoption across business functions.
• Automated reporting across two business lines, eliminating 98.97% of manual effort, and enabling data-led decision-making.

• Experiential onboarding for 56 campus hires over 20 days, with 100+ learning hours, earning recognition from APRI and HQ, 96% satisfaction.
• Co-created role-based competency portfolios and coached supervisors to design personalized growth paths, ensuring 100% KPI alignment.
• Rolled out behavioral and leadership development modules, mapped career transitions, and launched three high-impact programs.
• Designed and delivered gamified, virtual technical competitions to drive new hire connection and motivation.
• Managed DEI dashboards and cross-cultural engagement strategy; reduced early attrition, and elevated onboarding ROI.
• Oversaw trainer incentives, budget controls, and stakeholder relationships to maintain operational excellence. And full KPI alignment.

• Redesigned onboarding and offboarding controls.
• Applied FMEA across lifecycle processes to mitigate failure risks, and enhance continuity.
• Built strategies, team competence, and plans to enter new markets and advanced turnover rate globally by 27%.

• Reduced process gaps by 70% through workforce readiness audits.
• Co-managed client escalations with regional teams, improving closure time by 45%.

• Gathered requirements and documented them for the Amdocs project, learned scripting, and automated a few manual testing processes.