Summary
Overview
Work History
Education
Skills
Timeline
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Songamla Ronra Shimray

Cabin Crew

Summary

Enthusiastic and service driven Cabin Crew professional with hands-on experience in Aviation and BPO. Skilled in delivering exceptional in-flight service, ensuring passenger comfort, adhering to aviation safety standards. Proven team player with strong interpersonal skills, cultural adaptability, and a passion for creating memorable travel experiences.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Cabin Crew

Air India
01.2023 - Current
  • Delivered premium service to ensure every guest was satisfied with their experience
  • Participated every training and course to meet the requirements of the brand and also, to promote safe environment for travelers
  • Adhered to SOP to ensure seamless and secure flight operations
  • Maintain CRM, team work and flexibility
  • Assisted passengers with special needs, offering personalized care and support throughout the flight

Sales Advisor

Concentrix
06.2018 - 12.2022
  • Bore head responsibility and use consultative approach to close sales.
  • Ensure to operate effective impartial advice and walk through every customer's need thoroughly.
  • Trained to work with different culture under short notice professionally.

Education

English Honors - English Literature

Delhi University
New Delhi
01.2021

Arts -

EK Higher Secondary School
Imphal, Manipur
03.2016

Skills

  • Relevant experience in communication and insight patience cultivated to show professionalism under any circumstances
  • Cultural awareness and strong adaptability
  • Active listening and flexible to work as per the operation's requirements
  • Upselling and Consultative service

Timeline

Cabin Crew

Air India
01.2023 - Current

Sales Advisor

Concentrix
06.2018 - 12.2022

English Honors - English Literature

Delhi University

Arts -

EK Higher Secondary School

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Songamla Ronra Shimray Cabin Crew