SONGMIN LIM
Insurance Broker and Korea Desk of Toyota Tsusho Insurance Broker India Pvt Ltd.
Bangalore,Karnataka
Summary
Dynamic insurance broker with proven success at Toyota Tsusho Insurance Broker India Pvt Ltd, excelling in relationship building and strategic planning. Achieved a 95% retention rate of policyholders through exceptional communication and tailored insurance solutions. Skilled in sales processes and market research, driving business growth and client satisfaction. Results-driven Insurance Broker with more than 30 years of business sales and corporate insurance expertise. Client-focused intermediary with creative insurance solutions to diverse individual concerns. Meticulous client risk and financial assessor with detailed understanding of corporate and individual risk management. Hardworking Insurance Broker with several years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.
Overview
30
30
years of professional experience
3
3
years of post-secondary education
Work History
Korean Desk
Toyota Tsusho Insurance Broker India Pvt Ltd.
Bangalore, Karnataka
02.2023 - Current
- Developed strong relationships with clients, resulting in a high level of trust and repeat business.
- Streamlined the insurance application process for clients, reducing time spent on paperwork and improving overall efficiency.
- Ensured a smooth transition for new clients by diligently managing their onboarding process from initial contact to policy issuance.
- Analyzed market trends to identify new areas of opportunity for commercial insurance products and services.
- Cultivated strong relationships with korean clients through excellent communication skills and adapting to their needs.
Founder and Managing Director
Suhwan Trade and Services Pvt.Ltd
Bangalore
09.2018 - Current
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Identified business development challenges and customer concerns for proactive resolution.
- Defined company roles and responsibilities to establish and enhance processes.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed divisional marketing, advertising and new product development.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Founder and Managing Director
FOREXON TRAVEL INDIA
Bangalore
04.2008 - 08.2018
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Attracted major client like Samsung, LG, Hyundai, Hyundai Engineering, Kia and so on in generating in annual revenue under new project.
Vice President of Sales and Marketing
FOREXON FINANCIAL CO.LTD
Seoul
06.2005 - 03.2008
- Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.
- Created strategic service roadmaps for new initiatives.
- Drove company branding efforts to increase market presence and brand recognition.
- Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Facilitated business by implementing practical networking techniques.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Surpassed sales target consistently and maintained solid rankings.
Deputy General Manager
KOREA HERALD
Seoul
06.2002 - 05.2005
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Special coverage and advertising planning for Economic
- Conducted market research to attract clients in new territories.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Listened attentively to client feedback to create stronger relations and shape business.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Consistently hit and exceeded sales goals.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Deputy General Manager
The Korea Times
Seoul
06.2000 - 05.2002
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Special coverage and advertising planning for education
- Delivered exemplary service to potential clients in newspaper advertising services.
Manager of Business Development and Sales
Korean dental equipment company
Seoul
06.1997 - 05.2000
- Trade in dental equipment and materials and technology sales
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Conducted market research to discover new leads, opportunities and messaging.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Maintained thorough records of prospective client contacts and interactions in CRM.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Insurance Planner
Samsung life Insurance company
Seoul
11.1995 - 05.1997
- Corporate sales and marketing
- Carried out day-to-day duties accurately and efficiently.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Maintained high standards of customer service by building relationships with clients.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Worked with customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operations through consistent hard work and dedication.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Delivered services to customer locations within specific timeframes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Led projects and analyzed data to identify opportunities for improvement.
- Exceeded corporate quotas for monthly policy sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Education
Bachelor of Arts - Counselling Psychology And Social Welfare Studies
Wonkwang Digital University in Republic of Korea
Seoul 09.2019 - 08.2022
Skills
Written and verbal communication
Personable and approachable
File and records maintenance
Growth and development monitoring
Research and data management
Managing status reports
Sorting and delivering mail
Managing station brand
Utilized Troubleshoot Active Directory, Office 365 and the range of the Microsoft Office suites
Order management
Business development and planning
Sales processes
Goals and performance
Sales presentations
Sales operation
Compelling sales proposal writer
Marketing strategy
Positive and upbeat
Territory Management
Analytical problem solver
Verbal and written communication
Sales expertise
Review of contracts
Direct sales
New Business Development
Relationship building
Strategic planning
Timeline
Korean Desk
Toyota Tsusho Insurance Broker India Pvt Ltd.
02.2023 - Current
Bachelor of Arts - Counselling Psychology And Social Welfare Studies
Wonkwang Digital University in Republic of Korea
09.2019 - 08.2022
Founder and Managing Director
Suhwan Trade and Services Pvt.Ltd
09.2018 - Current
Founder and Managing Director
FOREXON TRAVEL INDIA
04.2008 - 08.2018
Vice President of Sales and Marketing
FOREXON FINANCIAL CO.LTD
06.2005 - 03.2008
Deputy General Manager
KOREA HERALD
06.2002 - 05.2005
Deputy General Manager
The Korea Times
06.2000 - 05.2002
Manager of Business Development and Sales
Korean dental equipment company
06.1997 - 05.2000
Insurance Planner
Samsung life Insurance company
11.1995 - 05.1997