Results-driven Global Travel & Expense Category Specialist with over 10 years of experience in travel management and category optimization, recognized for enhancing cost efficiency and implementing robust travel policies for global clients. Expertise in stakeholder management and cross-functional collaboration, ensuring alignment with organizational goals.
Generated revenue through new account acquisition and key client management, fostering long-term relationships.
Coordinated domestic and international holiday packages for Emirates Airlines passengers, enhancing the traveler experience.
Managed ticketing operations and visa processing for domestic and international clients.
Addressed customer inquiries to ensure satisfaction and foster a positive service experience.
Taken parental leave for family care followed by a break due to COVID-19 disruption, then successfully reentered the workforce with a renewed focus on professional growth and contributions.
Concur Travel
Cost Control Strategies
Expense reporting and analysis
Policy Development and Compliance
Compliance monitoring
Process Improvement
Stakeholder Engagement
Analytical thinking