Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Hobbies and Interests
Timeline
Generic
SONIA BHATIA

SONIA BHATIA

Ghaziabad

Summary

A seasoned growth partner, bringing 10 years of sales and marketing experience with a special emphasis on helping B2B and B2C clientele. Accomplished Senior Business Manager possessing multifaceted experience and success re-energizing and restructuring organizations, developing strategic initiatives and capturing emerging business opportunities in the automobile, and retail sector at the Pan India level. Results-oriented, data-driven decisive leader adept at forging lucrative relationships with large businesses in India, key business partners, vendors and clients. Well-versed in both SaaS and traditional marketing approaches using business intelligence. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recognized for turning around struggling company operations to achieve sustained growth. A people person known for signature style of leading a project using articulate communication, natural leadership and organized management

Overview

10
10
years of professional experience

Work History

Business Head

B2B Consulting for Consumer Electronics, Electrical, and Appliances
09.2021 - Current
  • Increased company's sales by 28% in 1 year by strategic marketing decisions
  • Designed fair pricing policies to establish long-term relationships with clients
  • Implemented monthly account assessments and feedback meetings for existing clients, increasing client retention by 25%
  • Increased client onboarding by 30% by providing customized offerings.
  • Built and strengthened relationships with industry partners to drive growth.
  • Streamlined costs through proactive examination and improvement of operations.

Senior Business Manager

Dentsu International
02.2020 - 08.2021
  • Led successful campaigns and achieved organizational goals
  • Implementing ATL, BTL, digital, influencer marketing, retail expansion, and CSR initiatives to enhance brand recognition for international and Indian brands
  • Facilitated business strategy of projects by monitoring and tracking risks, issues, and action items
  • Collaborated with AVP and VP while leading team of 5
  • Built robust client relationships through cold calls, meetings (in-person and virtual), LinkedIn, referrals, and Dentsu's verticals
  • Achieved high forecast accuracy while maintaining competitive knowledge and focus
  • Drove business profitability by implementing innovative cost containment and revenue generation strategies, such as introducing a centralized procurement system and implementing quality checks at every stage
  • Proactively addressed operational issues and collaborated with leadership to develop solutions by anticipating financial impact by implementing a transparent Vendor Onboarding system, including background checks and specialization assessment
  • Researched industry and marketplace trends to improve sales techniques and meet client needs
  • Devised sales roadmaps and market strategies to drive successful marketing campaigns, including innovative approaches like bringing brick-and-mortar store experience to customers' residential areas, societies, and parks during the pandemic.

Senior Business Manager

Rolling Banners / Quifers Technologies
09.2016 - 01.2020
  • Demonstrated flexibility and accommodation to meet client requirements as a startup company.
  • Researched trends, and identified new business opportunities and markets, resulted in increased sales.
  • Designed a systematic approach to bridge the gap between clients and vendors, improving brand understanding and positioning.
  • Managed a diverse portfolio of mid-sized and large clients from various sectors, gaining insights into different brands, target audiences, and specific requirements Streamlined internal sales processes and technology trends, resulted in systematic tracking at every step.
  • Implemented customer-centric pricing structures, balancing firm objectives, and gaining client trust, resulting in increased business volume.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit

Senior Technical Support

Wipro
09.2014 - 08.2016
  • Executed strategic thinking, managed large business accounts, and implemented sales processes
  • Built client relations with IT & Telecom companies
  • Conducted market research, and developed new business opportunities through consultative selling, negotiation, and effective marketing strategies
  • Nominated as outstanding performer two times for exceeding the target by 50%
  • Awarded as best STS (Sales Through Service) performer for UK-based project
  • Awarded with Green Ninja Performer for all-rounder client servicing.

Education

Advanced Programme For Marketing Professionals -

Indian Institute of Management - CALCUTTA
11.2022

Masters in Computer Application: Computer Science -

Jagan Institute of Management Studies - DELHI
06.2011

Bachelor in Computer Application: Computer Science -

Jagan Institute of Management Studies - DELHI
06.2009

Skills

  • Business Development
  • Strategic planning
  • Channel Marketing
  • Communication Strategy
  • Customer Relationship Management
  • Negotiation
  • Project Management
  • Consultative Sales
  • Market Planning
  • Contract Negotiation
  • Brand Management
  • Customer Acquisition

Accomplishments

  • Exceeded revenue target by 113% through collaboration with various Dentsu verticals, cross-selling, and managing international projects while closely working with AVP and VP
  • Doubling client penetration within 7 months during the pandemic through effective cross-selling across diverse marketing platforms
  • Won India's first e-bike experience store project leading a 6-month campaign to surpass 10 marketing agencies and managing them as well
  • Increased 40% in total work volume by proactive monitoring and recommending enhancements to the in-house SAAS tool "CONNECT"
  • Onboarded 20 mid-sized and large businesses in Automobile, Retail in India, integrating unique partner solutions
  • Supervised diverse teams of 5-50 cross-functional members while collaborating with business heads to produce desired business results
  • Promoted within a year to senior roles at Rolling Banners
  • Enhanced brand positioning and improved market presence for clients with a revenue of business of 500 Cr in India by business strategy
  • Introduced innovative concepts in marketing like Live Cart for FMCG, driver's health check-up and awareness programme in lubricant & automobile sector for enhancing overall customer experience & brand marketing
  • Spearheaded projects on a Pan India scale including conceptualization, planning, activation and execution of retail campaigns programs including road shows, retail expansions, exhibitions, and product launches
  • Developed a strategy to optimize the business life-cycle to increase profitability with quick proposals, open negotiated terms, and clear contractual agreements
  • Improved client retention of contract value of 6 crores and account growth by business strategies to optimize internal and external Business needs with customer relationships
  • Improved revenue and successful service delivery to remote locations through repeat contracts, smoother operations, and reduced delays
  • Conducted training programs for 5 cross-functional teams for business development and operation teams, enhancing market understanding, product quality, and upskilling them for informed decisions

Languages

English
Hindi

Personal Information

  • Notice Period: 1 Month
  • Title: Senior Sales & Marketing Professional I Business Partner

Hobbies and Interests

Exploring cultures & cuisines

Timeline

Business Head

B2B Consulting for Consumer Electronics, Electrical, and Appliances
09.2021 - Current

Senior Business Manager

Dentsu International
02.2020 - 08.2021

Senior Business Manager

Rolling Banners / Quifers Technologies
09.2016 - 01.2020

Senior Technical Support

Wipro
09.2014 - 08.2016

Advanced Programme For Marketing Professionals -

Indian Institute of Management - CALCUTTA

Masters in Computer Application: Computer Science -

Jagan Institute of Management Studies - DELHI

Bachelor in Computer Application: Computer Science -

Jagan Institute of Management Studies - DELHI
SONIA BHATIA