Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Accomplishments
Disclaimer
Languages
Timeline
Hi, I’m

Sonia Brahmachari

Jersey City,Jersey City
Sonia Brahmachari

Summary

Business professional with over 12 years of global experience in driving transformation and high performance across various industries. Expertise in SAP Business Technology Platform (BTP) with hands-on experience in customer cloud transformation and integration, enhancing connectivity between buyers and suppliers. Proven track record in customer success leadership, engaging with C-level executives to align business goals with SAP solutions. Recognized for developing strategic procurement frameworks and managing global key accounts to maximize ROI through SAP solutions.

Overview

16
years of professional experience
1
Certification

Work History

SAP Labs India

Senior Customer Success
06.2014 - Current

Job overview

  • Managed 5–6 key accounts, building trusted relationships with C-level (CIO) executives to align SAP BTP solutions with strategic goals.
  • Drove SAP BTP adoption, delivering measurable ROI through regular success reviews and proactive metric tracking.
  • Provided expert guidance on Integration Suite, AI Core, and Analytics Cloud to support digital transformation initiatives.
  • Identified risks early, led effective escalation management, and ensured smooth issue resolution.
  • Partnered with sales and delivery teams to drive upsell opportunities and strengthen customer success.
  • Applied 12 years of SAP Ariba expertise to design and deliver comprehensive, tailored solutions.

Canara Bank (Nationalised)

Probationary Officer
06.2013 - 02.2014

Job overview

  • Oversaw customer service and banking operations to enhance efficiency.
  • Supported business growth by promoting loans, deposits, and additional bank products.
  • Participated in training across departments to develop leadership skills.

IBM India Pvt Ltd

Senior Procurement Specialist
06.2009 - 09.2010

Job overview

  • Maintained supplier relationships to ensure compliance in procure-to-pay processes.
  • Processed and expedited purchase orders within turnaround time, addressing urgent requirements.
  • Managed supplier enablement while providing tool support and conducting training sessions.
  • Resolved invoice discrepancies and oversaw end-to-end client user access procedures.

Education

ISBR
India

PGDM (MBA) from Marketing
04.2022

University Overview

  • Board: Post Graduate
  • GPA: 3.5/4

University of Exeter

Certification from The Circular Economy Masterclass

University Overview

GPA: Certification

MOUNT CARMEL COLLEGE
India

Bachelor of Science from Biotechnology
06.2008

University Overview

  • Board: Graduate
  • GPA: 8

MOUNT CARMEL COLLEGE
India

High School Diploma
04.2005

University Overview

  • Board: PUC (12 Grade)
  • GPA: 7.5

THE NEW CAMBRIDGE ENGLISH SCHOOL
India

High School Diploma
04.2003

University Overview

  • Board: SSLC (10 grade)
  • GPA: 8

Skills

  • Leadership and communication skills
  • Customer Relationship Management
  • Strategic Account Management
  • Problem-solving
  • Critical thinking
  • Dependable and responsible

Certification

  • Six Sigma Yellow Belt – Certified by MSME, Government of India
  • National Disaster Management – Certification from NIDM & World Bank
  • Supply Chain Management – Accomplishment from KAIST
  • A2 German Language – Completed at Goethe Institute
  • Circular Economy Masterclass – Completed at University of Exeter

Hobbies and Interests

  • Classical dancer (Bharatanatyam), avid traveler, book lover, and culinary enthusiast exploring global cuisines.

Accomplishments

  • Top Performer – Excelled at IBM and Ariba Discovery, managing procurement and critical COVID-19 supply demands.
  • SAP Co-Innovation Lab Fellow – Led SAP BTP innovation projects focused on circular economy solutions.
  • Sustainability & Circular Economy Leader – Connected sustainable suppliers with buyers; supported accelerator programs like Everloop.
  • SMO Ambassador (2017–18) – Drove “Health and Wellness” initiatives promoting work-life balance at IBM.
  • Diversity & Inclusion Advocate (2024) – Championed diversity-driven initiatives to foster inclusive work environments.

Disclaimer

NAME: SONIA BRAHMACHARI  MOBILE: +91-9845297799 E-MAIL: Soniavishnu20@gmail.com NATIONALITY: INDIAN PASSPORT: L2 visa (USA)

Languages

English
Advanced (C1)

Timeline

Senior Customer Success

SAP Labs India
06.2014 - Current

Probationary Officer

Canara Bank (Nationalised)
06.2013 - 02.2014

Senior Procurement Specialist

IBM India Pvt Ltd
06.2009 - 09.2010

ISBR

PGDM (MBA) from Marketing

University of Exeter

Certification from The Circular Economy Masterclass

MOUNT CARMEL COLLEGE

Bachelor of Science from Biotechnology

MOUNT CARMEL COLLEGE

High School Diploma

THE NEW CAMBRIDGE ENGLISH SCHOOL

High School Diploma

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