Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Disclaimer
References
Timeline
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Sonia Hariramani

Hyderabad

Summary

A highly motivated and experienced Technical Writer with 13+ years of creating and producing compelling resources, documents and user guides for software engineering and products.

Adept at transforming complex technical concepts into simplified language, as well as automating and optimizing production processes.

Overview

14
14
years of professional experience

Work History

KMS Head, Mobius

Gaian Solutions
Hyderabad
04.2024 - Current
  • Responsible for the creation and management of multiple knowledge base documents for Mobius within the KMS team.
  • It includes a wide range of communication materials like product decks, Foundation guide for Mobius, User Manuals for Mobius Applications and Tools, FAQs, Troubleshooting guides, Implementation guides,and whitepapers.

Manager, Technical Writing, ESG Team

Cigniti Technologies
Hyderabad
11.2020 - 03.2024
  • Proficient in developing and overseeing various presales and sales materials such as RFPs, RFIs, RFQs, First call decks, SOWs,and demo presentations.
  • Developed case studies and battle cards for major strategic accounts including ISG, Gartner, and Forrester.

Senior Technical Writer

Oracle India Private Limited
Gandhinagar
09.2016 - 09.2020
  • Created comprehensive guides for successful implementation of Oracle JD Edwards EnterpriseOne Localizations projects
  • Developed impactful marketing materials and digital content for worldwide events and announcements at Oracle JD Edwards utilizing tools such as Camtasia, Canva, among others.
  • Collaborating with team members to establish personalized learning programs that align with employees' skill development objectives
  • Developed engaging social media posts to promote JD Edwards EnterpriseOne products and upcoming events
  • Monitored and updated Release Confluence page to include all relevant information on features and enhancements
  • Contributed to the expansion of training materials for JD Edwards EnterpriseOne product.

Technical Writer, 24Online

Sterlite Tech (formerly known as Elitecore Technologies)
Ahmedabad
10.2013 - 08.2016
  • Contributed to the Documentation team for 24online product - www.24onlinebilling.com (24online is an internet and wi-fi bandwidth management and billing product)
  • Managed the complete 24online product documentation encompassing release notes, user guides, troubleshoot documents, FAQs, SRS documents, case-studies, design documents,and business requirements document creation
  • Crafted informative content including blogs, whitepapers, and infographics for the 24online product to educate partners and customers.
  • Facilitated induction sessions for better understanding of the product's technical aspects during onboarding.

Technical Writer

Softweb Solutions
Ahmedabad
08.2011 - 10.2013
  • Crafted a wide range of written materials to enhance the online presence of Softweb Solutions as well as clients' websites by producing blogs, web copywriting , company brochures writing , press-release authoring , newsletter composition , and captivating website taglines.
  • Created diverse case studies highlighting various successful projects in different technologies
  • Contributed to the creation of visually appealing infographics and comprehensive whitepapers, gaining extensive visibility on the company's LinkedIn page as well as other social media platforms.

Technical Writer

Elite InfoWorld
Ahmedabad
10.2010 - 07.2011
  • Commenced professional journey as a technical writer at Elite InfoWorld, enhancing writing abilities
  • Took responsibility for generating marketing and website content for Elite InfoWorld and its clients.

Education

Master of Computer Applications - Computer Programming, Specific Applications

Gujarat University
Gandhinagar, GJ
06.2010

Bachelor of Commerce - Finance And Accountancy

Gujarat University
Ahmedabad, GJ
06.2007

Skills

  • Confluence
  • Adobe FrameMaker
  • Camtasia
  • Microsoft Office
  • Adobe Acrobat Professional
  • Canva
  • Jira
  • Analytical

Hobbies and Interests

  • Reading blogs and novels in my free time
  • Learning photography, sketching and shading
  • Participating in events planning and volunteering for some projects whenever possible at workplace
  • Trying new recipes on weekends
  • A pet lover

Disclaimer

I hereby declare that the above given information is true and complete to the best of my knowledge.

References

References available upon request.

Timeline

KMS Head, Mobius

Gaian Solutions
04.2024 - Current

Manager, Technical Writing, ESG Team

Cigniti Technologies
11.2020 - 03.2024

Senior Technical Writer

Oracle India Private Limited
09.2016 - 09.2020

Technical Writer, 24Online

Sterlite Tech (formerly known as Elitecore Technologies)
10.2013 - 08.2016

Technical Writer

Softweb Solutions
08.2011 - 10.2013

Technical Writer

Elite InfoWorld
10.2010 - 07.2011

Master of Computer Applications - Computer Programming, Specific Applications

Gujarat University

Bachelor of Commerce - Finance And Accountancy

Gujarat University

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Sonia Hariramani