Sonia Joshi
Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Lead - Sales and Operation
Zomato Media Pvt Ltd
Gurgaon
07.2021 - Current
- Team handling - which includes guidance, instruction, direction and leadership
- Analytic - learning more
- Project Handling - Manage the current product and think about the improvement
- Business Growth - Strategies and Plans to gain more users and business
- Bug Handling - Find the glitch in the product and try to resolve it
- Developed team communications and information for meetings.
- Worked flexible hours across night, weekend and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
Account Manager
Zomato Media Pvt Ltd
Gurgaon
10.2020 - 07.2021
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Sales Manager
Zomato Media Pvt Ltd
Gurgaon
09.2017 - 10.2020
- Responsible for on-boarding merchants on Zomato online ordering platform,
- Resolving there queries related to product.
- Uploading mandate documents to get outlets on-boarded and coordinating with different teams for getting it approved from different funnels.
- Revenue generation by indulging merchant in promotional activities.
- Handling Pan India merchant.
- Looking after growth of live outlet and monitoring outlet visibility.
- Manage end-to-end client relationship including pitching, negotiation, contracting, billing/ invoicing, payment collection, results tracking and troubleshooting.
Associate (Collections and Sales)
EXL - Services
Noida
06.2016 - 09.2017
- Worked in Exl fort BGB (Business Process)
- Handled International clients
- Part of training and modules for interns
- Worked as a Temp SME for 3 months
- Handled team of 15 people (on floor training, induction and on call support)
Education
B Tech - Information Technology
Uttarakhand Technical University
Dehradun07.2016
Skills
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- Analytical and Critical Thinking
- Multitasking Abilities
- Self-Motivated
- Teamwork and Collaboration
- Decision-Making
- MS Office
Timeline
Team Lead - Sales and Operation
Zomato Media Pvt Ltd
07.2021 - Current
Account Manager
Zomato Media Pvt Ltd
10.2020 - 07.2021
Sales Manager
Zomato Media Pvt Ltd
09.2017 - 10.2020
Associate (Collections and Sales)
EXL - Services
06.2016 - 09.2017
B Tech - Information Technology
Uttarakhand Technical University
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