Sonia Naidu
Bengaluru
Summary
Experienced QA Engineering Leader with 12+ years of experience in architecting and implementing scalable, secure automation, and cloud solutions across SaaS platforms. Proven expertise in solution design, technical leadership, and bridging business needs with advanced data and AI-driven platforms, specializing in digital transformation and customer onboarding solutions.
Proven skills in APIs, technical support, clients, and vendors.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior QA Lead
Useready Technology Pvt Ltd
Bengaluru
04.2024 - Current
- Developed test strategies for concurrent agile projects, enhancing risk management and planning efficiency.
- Led quality assurance for a critical B2B SaaS platform, ensuring 99.9% uptime and high user adoption.
- Mentored cross-functional teams to drive automation framework and continuous integration adoption.
- Introduced new automation and reporting tools, increasing regression cycle speed by 25%.
- Received the Spot award and Best Quarterly Team Award in 2024.
QA Lead
Useready Technology Pvt Ltd
Bengaluru
01.2023 - 03.2024
- Achieved 40% reduction in post-release defects through proactive risk analysis and process improvements.
- Delivered comprehensive test plans and metrics, guaranteeing release quality and adherence to timelines.
- Coordinated efforts with development, product, and business units for aligned quality assurance deliverables.
- Executed end-to-end testing cycles, consistently surpassing quality and delivery objectives.
- Received the Spot award and Best Quarterly Team Award in 2023.
Senior QA Engineer
Useready Technology Pvt Ltd
Bengaluru
11.2022 - 12.2022
- Created a test automation roadmap, reducing manual testing effort by 40% within one year.
- Directed user acceptance testing and integration testing with clients and partners.
Technology Integration Engineer
Amdocs Development Centre India LLP
Pune
01.2020 - 08.2020
- Developed detailed test plans, RTMs, and component-level scenarios for complex provisioning systems.
- Collaborated with over four global Scrum teams to enhance Agile QA practices and ensure consistent release schedules.
- Maintained production stability through debugging runtime issues and documenting resolution logs.
- Engaged with product owners and business analysts to clarify requirements and showcase functionality.
Software Engineer
Amdocs Development Centre India LLP
Pune
05.2016 - 12.2019
- Collaborated with cross-functional teams to refine project requirements.
- Conducted code reviews to ensure the quality and maintainability of software.
Assistant Systems Engineer
Tata Consultancy Services (TCS)
Mumbai
09.2012 - 05.2015
- Developed modules for Amdocs' Cramer product, including Task Engine and RM wizards, utilizing Core Java and PL/SQL.
- Contributed to enhanced provisioning and inventory workflows to optimize system efficiency.
Education
B.E. - Information Technology
Fr. Conceicao Rodrigues College of Engineering
Mumbai01.2012
Skills
- Python
- Java
- SQL
- Unix Shell
- Selenium
- Cucumber
- Playwright
- Postman
- Python-Pytest
- JMeter
- Python-locust
- Jenkins
- Git
- Bitbucket
- JIRA
- Zephyr
- QMetry
- HP ALM
- PostgreSQL
- SQL Developer
- Tableau
Certification
- Product Management Certification, SP Jain School of Global Management, 2024
- Women Leadership Program, Useready, 2023
Leadership & Extracurriculars
- Founder and captain of TCS Mumbai's first women's football team, which led to wins in three corporate tournaments from 2013 to 2014
- Event Coordinator, Amdocs Innovation Committee, 2015-2020
- Member of the Rotaract Club, Pune, 2016-2019
- Editor, Rotaract Club, Mumbai, 2010–2012
- Runner (Adidas Runners) and Podium holder (Birdi 10K 2024, Wayalada UltraHill 30K 2023)
- First Female Sports Secretary in College
- State-level hockey player (2001-02)
Timeline
Senior QA Lead
Useready Technology Pvt Ltd
04.2024 - Current
QA Lead
Useready Technology Pvt Ltd
01.2023 - 03.2024
Senior QA Engineer
Useready Technology Pvt Ltd
11.2022 - 12.2022
Technology Integration Engineer
Amdocs Development Centre India LLP
01.2020 - 08.2020
Software Engineer
Amdocs Development Centre India LLP
05.2016 - 12.2019
Assistant Systems Engineer
Tata Consultancy Services (TCS)
09.2012 - 05.2015
B.E. - Information Technology
Fr. Conceicao Rodrigues College of Engineering
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