I like reading news reports and articles to keep myself updated about current affairs around the world
Ankit Soni
Deputy Manager - Information Technology
Mumbai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
4
4
Languages
Work History
Deputy Manager - Information Technology
The Clearing Corporation of India Limited
Mumbai
03.2011 - Current
- Leading Team of 5 Server Administrators located across sites.
- Introduced new methods, practices and systems to reduce turnaround time
- Evaluated suppliers to maintain cost controls and improve operations
- Assumed senior management workloads in absence of general manager to maintain operations continuity
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Prepared annual budgets with controls to prevent overages
- Proactive & reactive administration for 50+ ESXi server, 500+ VM's and 100+ physical servers located across three geographical sites including Disaster Recovery and On City DR Site.
- Install, configure and troubleshoot Microsoft Windows and ESXi Servers.
- In-depth analysis and problem resolution for complex operating environments involving Microsoft, VMware, IBM, Dell, HP OEM.
- To architect and develop customer solutions based on current hands-on knowledge of VMware products.
- Interfaces with Network Engineers, Storage Engineers, Database Administrators and Application Teams to optimize systems use and configuration
- Experience in P2V, v2v, VMotion, vMotion, HA, DRS, FT and VMware vCenter.
- Planning, Installing and troubleshooting vCenter, ESX/ ESXi (4.x/5.x/6.x)
- Upgrading of vCenter to 4.x/5.x & Upgrading of ESX / ESXi to 4.x/5.x/6.x
- Experience in Patching vCenter & ESX /ESXi by using VUM / CLI
- Analyzing and troubleshooting VMware vSphere Performance and Virtual machine performance
- Creating, Managing and troubleshooting Virtual Machines, templates and cloning
- Working on Escalated/P1 issues and providing solution abiding SLA.
- Hands on experience and ability to do Root cause analysis, Problem & Capacity Management
- Participate in audits, as needed, producing necessary documentation, reports and explanations, Assist with definition and implementation of corrective measures aimed at correcting possible findings
- Plan and implement High and Medium risk changes on production servers, Develops and follows change management documentation including rollback plans
- Administer and monitoring of backups, File, Print, SCCM, Anti-virus servers
- Patch management and security administration for Windows servers
- Analyze system performance indicators and recommend improvement actions
- Collaborates and communicates with other IT groups to stay informed of changes and developments that may affect production, QA, and development systems.
- Determine impact of requirements on existing architecture, systems, and work processes. Work with affected areas to ensure proper review/communication of requirements and integration.
- Work with vendors and drive them to help us meet our service level obligations
- Procurement of hardware /software products
- Preparing monthly, quarterly, yearly reports and SOP documents.
Executive Systems & Networks
MPOWER Information Systems Pvt. Ltd.
Mumbai
07.2009 - 03.2011
- Responsibilities include Managing & Leading IT Department encompassing Vendor, Desktop, Server, Lotus Domino, and Network Administration to Plan, Prioritize and Deliver technology resources for projects.
- Perform technology assessment to enhance operations and standardize services.
- Work with cross-functional teams to ensure that systems provide the most effective and comprehensive service possible.
Team Leader - Desktop Support
Anmol Computech Pvt Ltd
Mumbai
06.2004 - 07.2009
- Worked as a Team Leader handling team of 20+ Desktop Engineers and 4 Mail Administrator at Intelenet Global Services, IGS setup contains 8 Domino Servers, more than 2xxx Notes users, Iron port C10, Surf Control Relay Server, McAfee Web shield 4.5, Vodafone Mail Enterprise Edition 5.1, Blackberry Enterprise Server 4.0.
Jr. Technical Support Engineer
Sai Info Systems Pvt Ltd
Ahmedabad
12.2001 - 03.2004
- As a Field Engineer act as the mobile field service engineer on assigned open tickets and work in collaboration with senior engineering staff members, Response Center, and logistics to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.
Education
MBA - Information Technology
National Academy of Management Studies
Mumbai 05.2010 - 05.2012
GED -
National Academy of Management Studies
Mumbai 11.2008 - 11.2009
High School Diploma -
National Academy of Management Studies
Mumbai 10.2007 - 10.2008
Skills
Decision Making
Accomplishments
- Awarded by MPOWER for being the Most Sincere Employee year 2009-10
- Awarded for Employee with “BEST POTENTIAL” year 2009-10 MPOWER
- Awarded by Hewlett Packard for Exceeding COD targets for H1 07 financial year closing.
- Awarded by Hewlett Packard for Handling End User calls with Zero Escalation.
- Awarded by Sai Info System as Star Employee year 2002-03.
Certification
MCITP – Server Administrator on Windows Server 2008
Affiliations
- Volunteer at NGO, which works for promoting Men's Rights, Suicide Prevention, Gender Equality and Family Values.
- Volunteer /Sponsor at NGO which focus on key areas like Education , Environment , Health and Empowerment for under privilege kids.
Interests
I go cycling every weekend
Timeline
MCITP – Server Administrator on Windows Server 2008
05-2013
ITIL v3 Foundation Certificate
04-2012
Deputy Manager - Information Technology
The Clearing Corporation of India Limited
03.2011 - Current
IBM Certified System Administrator - Lotus Notes and Domino 7
06-2010
MBA - Information Technology
National Academy of Management Studies
05.2010 - 05.2012
Executive Systems & Networks
MPOWER Information Systems Pvt. Ltd.
07.2009 - 03.2011
MCSE – Messaging – Windows Server 2003
07-2009
GED -
National Academy of Management Studies
11.2008 - 11.2009
High School Diploma -
National Academy of Management Studies
10.2007 - 10.2008
Team Leader - Desktop Support
Anmol Computech Pvt Ltd
06.2004 - 07.2009
Jr. Technical Support Engineer
Sai Info Systems Pvt Ltd
12.2001 - 03.2004
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