Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sonil S

Sonil S

Senior Process Executive

Summary

Knowledgeable Process Executive with strong background in optimizing operational processes and supporting strategic initiatives. Proven ability to enhance workflow efficiencies and implement best practices. Demonstrated expertise in team leadership and process improvement.

Overview

6
6
years of professional experience

Work History

Field Executive

Mathashree Associates
04.2018 - 02.2021

*Developed strong client relationships through effective communication, resulting in increased client satisfaction and retention.

*Exceeded sales targets consistently by employing persuasive sales techniques and comprehensive product knowledge.

*Liaised with management and operations, implementing strategies to support profit and growth.

*Managed a diverse team of professionals, fostering a collaborative work environment that promoted professional growth and development.

Senior Process Executive

Cognizant Technology Solution
03.2021 - 07.2024

*Procured Tax data from offshore tax officials through effective communication via call and email.

*Ensuring accuracy and fulfilling the information for client deliverables.

*Utilized client tools proficiently to analyze and validate the procured data, ensuring compliance with regulatory requirements and client specification.

*Extracted and manipulated the procured data, seamlessly integrating it with client application or database to facilitate client deliverables.

*Implemented defect reporting and tracking systems to identify errors and description in data processing, providing timely feedback to analysts and stakeholders.

*Developed improvement plans to address reported defects and enhance overall data quality, contributing to smoother project execution and client satisfaction.

*Building macro tools to the team which would help in validating the data to the client

Education

BHRD - Human Resources Development

SDM College of Business Management
04.2001 -

Skills

Jira

Talon

Tinet

Incident Management

ServiceNow

SAP R/3

Payroll (PY-IN

Timeline

Senior Process Executive

Cognizant Technology Solution
03.2021 - 07.2024

Field Executive

Mathashree Associates
04.2018 - 02.2021

BHRD - Human Resources Development

SDM College of Business Management
04.2001 -
Sonil SSenior Process Executive