Summary
Overview
Work History
Skills
Education
Interests
Timeline
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Soni Paswan

Flight Attendant
Dwarka,DL

Summary

* Accomplished Flight Attendant offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

* Positive, adaptable, and service-oriented, with passion for ensuring passenger comfort and safety. Knowledgeable about international travel regulations and proficient in handling customer service and emergency response. Committed to creating seamless travel experience for passengers, ensuring their journey is safe and enjoyable.

* Aviation professional prepared to deliver excellent service and ensure passenger safety on international flights. Proven track record of managing in-flight operations and enhancing passenger experiences. Collaborative team player focused on achieving results and adapting to changing conditions. Proficient in customer service, conflict resolution, and emergency response.

Overview

5
5
years of professional experience

Work History

Flight Attendant

AIR INDIA
NEW DELHI, DELHI
04.2023 - Current
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Flight Attendant

Go Airlines
Kolkata, West Bengal
06.2019 - 04.2023
  • Delivered food and beverage service, reading material and other in-flight services.
  • Responded to passenger emergencies to provide first aid.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.

Skills

Leadership qualities

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Education

Higher Secondary School - Commerce

Rose Bud
Kolkata
05.2013 - 04.2015

Interests

Cooking,Gardening,Sketching

Timeline

Flight Attendant

AIR INDIA
04.2023 - Current

Flight Attendant

Go Airlines
06.2019 - 04.2023

Higher Secondary School - Commerce

Rose Bud
05.2013 - 04.2015
Soni PaswanFlight Attendant