Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Soniya Basu

Soniya Basu

Edindurgh,United Kingdom

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to meet targets. Enthusiastic individual with excellent communication and organisation skills seeks experience in customer-facing administration role. Supports busy, productive environments by working with focus, drive and attention to detail. Experienced Associate with exceptional planning and prioritisation abilities for responsive, accurate administration support. Aids positive, productive office teamwork through good communication and collaboration. Adaptable Student seeks role in administration and secretarial support. Meticulous and methodical for reliable documentation and record-keeping. Self-motivated with good initiative for responsive team assistance. Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines. Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Content writer

CYBER CHIMP
Kolkata, West Bengal
2019.10 - 2020.01
  • Produced high quality, impactful content to strict deadlines, consistently meeting brand standards.
  • Liaised with clients to establish content requirements and set deliverables.
  • Sourced images and videos to elevate copy on various platforms.
  • Researched key words to improve article optimisation and reach.
  • Adapted text for social media platforms to maximise audience engagement.
  • Produced engaging headlines to capture target audience.
  • Optimised content to increase user reach and engagement.
  • Capitalised on trending and popular articles with additional linked content.
  • Monitored industry trends to capitalise on content and social media opportunities.

Instructional Design Associate

New Glode
Hyderabad, India
2022.02 - 2023.01
  • Applied tactful communication and personable demeanour to build positive rapport across all enterprise levels.
  • Showed initiative and a willingness to take on new challenges, consistently seeking opportunities to learn and grow.
  • Prioritised competing tasks and coordinated high-volume workload to meet business needs.
  • Independently resolved issues with resourceful research and critical thinking,
  • Maintained positive and professional demeanor under pressure, handling difficult situations with composure and tact.
  • Identified and resolved potential problems to guarantee smooth and efficient workflow.
  • Followed written and verbal directions, managing high-volume details and tasks with accuracy.

Education

Bachelor of Arts - Literature

The Bhawanipur Education Society College
Kolkata, West Bengal
2015.08 - 2018.04

Master of Arts - Literature

The Bhawanipur Education Society College
Kolkata, West Bengal
2018.07 - 2020.06

Master's degree - Business Communication

Edindurgh Naiper University
Edindurgh, UK
2023.01 -

Skills

  • Curriculum development
  • Computer-savvy
  • Online tutoring
  • Writing assessments
  • Personalised learning plans
  • Creative strategies
  • Active listening
  • Performance assessments
  • Learning modalities

Languages

English
Advanced
Hindi
Native
Bengali
Fluent
Telugu
Advanced

Certification

1. Awareness Campaign of Tiljala Shed in the year 2017 Certificate Course in Working with GST

2. Attended New Approaches to Romanticism organized by the department of English in 2019

3. Participated in two-day Workshop on Critical Thinking organized by the Research and Publication Cell of the College in collaboraion with Critical Thinking Academy in 2020

Timeline

Master's degree - Business Communication

Edindurgh Naiper University
2023.01 -

Instructional Design Associate

New Glode
2022.02 - 2023.01

Content writer

CYBER CHIMP
2019.10 - 2020.01

Master of Arts - Literature

The Bhawanipur Education Society College
2018.07 - 2020.06

Bachelor of Arts - Literature

The Bhawanipur Education Society College
2015.08 - 2018.04
Soniya Basu