Summary
Overview
Work History
Education
Skills
Accomplishments
Strengths
Workshops Training Programs Attended
References
Hobbies and Interests
Professional Preface
Personal Information
Affiliations
Timeline
Generic
Soniya David

Soniya David

Greater Noida

Summary

Dynamic HRO Capability Development Senior Manager at Coforge Limited, adept at driving learning initiatives and stakeholder engagement. Successfully facilitated AI Spark Training for 17,000+ employees, enhancing leadership development. Proven expertise in strategic planning and client relationship management, delivering impactful training solutions aligned with organizational goals.

Overview

17
17
years of professional experience

Work History

HRO Capability Development Senior Manager

Coforge Limited
09.2018 - Current
  • Designed and developed scalable interventions for Tech & Domain solutions to prepare future-ready workforce.
  • Demonstrated significant impact on learning and leadership development for stakeholders.
  • Built learning and leadership service offerings by assessing client needs and improving internal capabilities.
  • Created training programs in collaboration with Business Leaders and experts based on market trends and capability requirements.
  • Facilitated AI Spark Training for over 17,000 employees, aligning with CXO's vision of an AI-first organization.
  • Collaborated with AI, D&A, and Digital practices to introduce Coforge Quasar, an AI platform for application deployment.
  • Leveraged partnerships with industry leaders like Skillsoft and Microsoft to enhance experiential learning opportunities.
  • Executed learning projects across program lifecycles, managing delivery, budget, risks, and stakeholder engagement.

HR Manager L&D

UFLEX Ltd.
05.2017 - 09.2018
  • Designed and implemented training programs aligned with organizational objectives.
  • Conducted job analysis and consultations to identify training needs.
  • Executed Competency Framework for white-collar employees effectively.
  • Applied Skill Matrix for blue-collar employee assessment and development.
  • Developed effective induction programs to onboard new hires.
  • Managed delivery of development programs while adhering to budget constraints.
  • Monitored trainee progress through feedback mechanisms and evaluations.
  • Amended training materials and programs to adapt to evolving business needs.

HR L&D - Lead

SDG Software India Pvt. Ltd.
01.2016 - 05.2017
  • The role requires driving technical and functional training in the organization.
  • Additionally, the role involved annual training needs gathering process across the organization and smooth execution of each of the planned training by engaging internal/external trainers.
  • And participating in training delivery as per requirements.
  • Work as a strategic business partner on L&D initiatives and interventions delivering value to the business and help achieve Company's strategic business objectives.
  • TNI/TNA - Identify technical/behavioral/functional training needs through Performance Appraisals and Focus Group Discussions with stakeholders and Executive Management.
  • Facilitate technical training boot camps in the organization.
  • Planning - Consolidate the needs and prepare Annual / Monthly plans / calendar.
  • Training Execution - Work with internal stakeholders to identify trainers.
  • Work with trainers to ensure the training is planned and executed in a targeted manner.
  • Vendor Management - Identify and engage external training consultants for specific training requirements.
  • E-Learning Management - Manage e-learning system end-to-end including planning and deployment in the organization independently and ensure maximum coverage across the organization.

AM Training

EXL Service Ltd.
11.2014 - 01.2016
  • Working as Training Lead with a backend U.S. process in Travel & Logistic vertical for one of the leading freight industry, responsible for the following:
  • Plan training to ensure smooth transition from on boarding to production.
  • Planning & implementation of various process improvement projects.
  • Periodic updating & standardization of all training material.
  • Consistent knowledge calibration & evaluating for proactive training gap through monthly assessment.
  • Client Interaction on Calls.
  • Developing & sharing monthly training calendar with relevant stake holders.
  • Publishing the trackers & reports.
  • Analysis done on for TE scores & shared feedback with associates.
  • Managing training activities, conduction of timely refresher trainings for existing resources.
  • Conducting initial phone screening to shortlist candidates for IJP's.
  • Tracking the audit & feedback mechanism.
  • Planning & implementation of Employee Engagement activities.
  • Handling the Internal Communication.

Senior Trainer

Tech Mahindra Ltd.
07.2008 - 11.2014
  • Joined as a Trainer, current designation as Senior Trainer (equivalent to AM) responsible for the following:
  • Developing training calendar.
  • Content development.
  • Conduction of Behavioral training for IT and BSG staff.
  • Involvement & co-ordination of recruitment as per the various client specifications.
  • Conduct new hires training and refreshers.
  • Auditing & Feedback Sharing.
  • Conduct timely refresher training for existing resources.
  • Assuring highest throughput and less attrition.
  • Active participation in CSR initiatives.

Sr. Executive & Training Support

RR Info Solutions Ltd.
  • I was also assigned responsibility to conduct voice and accent training for the UK process & Culture Training for US process.

Education

Bachelor of Science - Botany

MBA - Marketing & Sales

Bhartiya Vidya Bhawan
Mumbai

Skills

  • Learning development
  • Stakeholder engagement
  • Strategic planning
  • Team collaboration
  • Client relationship management
  • Analytical
  • Leadership development

Accomplishments

  • Customer Choice in NIIT Technologies 2019
  • CLAMP - Certified L&D and Metrics Professional
  • Participated in UN GCNI Gender Equality Summit 2018
  • Award for L&D Professional with Customer Centricity & Quality in UFLEX Chemicals Dec 2017
  • Completed 36 hours of PMP Training hours
  • TTT certified on platform skills
  • Acknowledged for Liaising & Planning & successful conduction of training

Strengths

  • Strategic HR Planning, Collaborated in a strategic HR planning initiative HRBeat at a major corporation, positively impacting 2000+ employees.
  • Employee Engagement Champion, Improved employee engagement scores by 19% by implementing innovative policies and wellness programs.
  • Change Management Expert, Successfully led the cultural transformation project post-merger, effectively harmonizing the work culture of two diverse entities.

Workshops Training Programs Attended

  • The 7 Habits of Highly Effective People (Signature Workshop) Franklin Covey
  • Completed 36 hours of PMP training.
  • Trained on Six Sigma - Yellow & Green Belt
  • TTT certification by Enthusiasm specialist Suresh Srinivasan on Effective Delivery Skill
  • Certified on Soft Skills (certification)
  • Workshop on Behavioral Trainings

References

Available on request

Hobbies and Interests

  • Creating Positive Work Culture
  • Continued Learning
  • Yoga
  • Gardening

Professional Preface

Program Manager | Execution Excellence | Speed to Delivery. Driving high-impact programs with precision and agility. Recognized for accelerating delivery timelines and ensuring quality outcomes., Quality & Compliance Champion, Strategic Solutioning & Collaboration, Cross-Functional Leadership, HR - Capability Development - L&D Professional, 17 years of HR Talent Development & Management acumen.

Personal Information

Willing To Relocate: Pune

Affiliations

  • Time with my family and Pets
  • Creating Positive Work Culture –
    I enjoy creating policies and
    programs that make workplaces
    happier and more productive.
  • Continued Learning - I enjoy
    various forms of learning and
    professional development to stay
    relevant

Timeline

HRO Capability Development Senior Manager

Coforge Limited
09.2018 - Current

HR Manager L&D

UFLEX Ltd.
05.2017 - 09.2018

HR L&D - Lead

SDG Software India Pvt. Ltd.
01.2016 - 05.2017

AM Training

EXL Service Ltd.
11.2014 - 01.2016

Senior Trainer

Tech Mahindra Ltd.
07.2008 - 11.2014

Sr. Executive & Training Support

RR Info Solutions Ltd.

Bachelor of Science - Botany

MBA - Marketing & Sales

Bhartiya Vidya Bhawan
Soniya David