Soniya Raturi
Dehradun
Summary
Dedicated and results-driven Human Resources Administrator with 1.5 years of experience in managing HR processes and fostering a positive workplace environment. Proficient in different aspects of HR, from recruitment and onboarding to benefits administration and compliance. Skilled in developing and implementing HR policies and procedures and streamlining operations. Adept at conducting employee relations, conflict resolution, and maintaining a confidential and supportive HR atmosphere. Proven ability to work collaboratively with cross-functional teams and top management to drive HR initiatives that align with organizational goals. Strong communication and interpersonal skills, with a passion for promoting employee well-being and organizational success. Committed to continuous learning and staying current with industry best practices.
Overview
5
5
years of professional experience
Work History
HR ADMINISTRATRATOR
PCF HR SOLUTIONS
04.2022 - 09.2023
- Performed searches for qualified job candidates, using sources such as Internet recruiting resources, media advertisements, and employee referrals
- Reviewed employment applications and job orders to match applicants with job requirements
- Scheduled and conducted new employee orientations
- Obtained information on work history, education and job skills
- Evaluated applicant qualifications and eligibility for specified licensing, according to established guidelines and designated licensing codes
- Qualified job applicants and referred them to managers, making hiring recommendations when appropriate
- Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
- Hired employees and process hiring-related paperwork
- Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
- Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
Team Lead
Swadish Grill Restaurant
03.2021 - 12.2021
- Evaluated inventory levels to avoid shortage of supplies.
- Recruited and trained employees in packaging food, money handling, customer service and sanitization duties.
- Implemented active listening strategy to achieve high customer satisfaction and retain them.
- Worked in the cooking area to help colleagues in delivering fast and efficient service during busy times.
- Communicated with chef and other staff to analyze and effectively handle customer’s special requests.
- Performed opening cash balances and closing balances along with maintaining book keeping for sales and expenses.
- Communicated well and resolved conflicts between employees.
- Maintained weekly hours of employees and updating in the payroll register.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Built strong relationships with customers through positive attitude and attentive response.
Human Resources Intern
Religare Health Insurance
05.2018 - 07.2018
- Worked with HR team to coordinate company events.
- Performed cold calling to potential candidates.
- Developed strong written and verbal communication skills.
- Conducted reference checks of the shortlisted candidates.
- Followed up with the co-agencies of the company, gathered information about their shortlisted candidates.
- Created and updated tracking spreadsheets using MS Excel.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Answered phone and performed clerical duties to assist human resources department.
Education
Lambton College of Applied Arts And Technology
Toronto01.2022
Bachelors of Business Administration (HR) - Human Resources Management
University of Petroleum And Energy Studies
05.2019
Skills
- Soft Skills
- Customer engagement
- Planning and Coordination
- Great worker under Pressure
- MS office
- Leadership qualities
- Interpersonal skills
- Good Telephone Etiquette
- Recordkeeping
- Friendly, Positive Attitude
- Public Speaking
- Customer Service
- Verbal Communication
- Flexible and Adaptable
- Self-Directed
Timeline
HR ADMINISTRATRATOR
PCF HR SOLUTIONS
04.2022 - 09.2023
Team Lead
Swadish Grill Restaurant
03.2021 - 12.2021
Human Resources Intern
Religare Health Insurance
05.2018 - 07.2018
Lambton College of Applied Arts And Technology
Bachelors of Business Administration (HR) - Human Resources Management
University of Petroleum And Energy Studies
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