Soniya Roshni
Housekeeping Supervisor
Cochin
Summary
Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
24
24
years of professional experience
Work History
Housekeeping Supervisor
Castile Rock Group Of Hotels
01.2000 - Current
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Promoted energy conservation efforts within the department, lowering utility expenses while maintaining a comfortable environment for guests.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
Skills
Employee evaluations
Staff evaluations
Ordering cleaning supplies
Staff Scheduling
Cleaning practices
Task assignment
Pest Control
Guest Relations
Sorting and washing laundry
Timeline
Housekeeping Supervisor
Castile Rock Group Of Hotels
01.2000 - Current