Soniya Siddhiqui
Customer Service Executive
Mumbai,MAHARASHTRA
Summary
Dedicated and detail-oriented Production Executive with experience in managing production processes and coordinating team efforts. Proven ability to multitask and provide excellent customer service, honed through years as a receptionist. Seeking to leverage organizational and communication skills in a dynamic environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Production Executive
Universal Seat Covers
04.2024 - Current
- Oversee daily production operations, ensuring efficiency and quality standards
- Coordinate with the Production Master and take orders from customers
- Work closely with the production team to optimize workflow and meet production targets
- Ensure on-time delivery of products by managing schedules and resources
- Maintain inventory records and assist in the procurement of materials
Receptionist
Texport Syndicate India Ltd
12.2014 - 12.2017
- Managed front desk operations, including greeting visitors and handling inquiries
- Coordinated communication between departments and facilitated office organization
- Assisted with administrative tasks such as scheduling and document management
Sampling Executive
Texport Syndicate India Ltd
01.2016 - 12.2016
- Coordinated with the Pattern Master to implement design instructions
- Followed designers’ specifications to ensure accurate production patterns for apparel
- Collaborated with team members to maintain high-quality standards in samples
Receptionist
Ganesh Sir Classes
04.2008 - 11.2014
- Provided exceptional customer service to students and parents
- Managed appointment scheduling and maintained records of student enrollments
- Assisted in the daily operations of the educational center, ensuring a welcoming environment
Education
Bachelor of Arts -
Mumbai University
01.2015
Skills
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Excellent organizational and multitasking abilities
- Knowledge of production processes and quality control
- Customer service orientation
Certification
Type writing certification:
Hindi
Marathi
Basic Computer Application:
MS Word
MS Excel
Tally
Languages
English
Intermediate (B1)
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Production Executive
Universal Seat Covers
04.2024 - Current
Sampling Executive
Texport Syndicate India Ltd
01.2016 - 12.2016
Receptionist
Texport Syndicate India Ltd
12.2014 - 12.2017
Receptionist
Ganesh Sir Classes
04.2008 - 11.2014
Type writing certification:
Hindi
Marathi
Basic Computer Application:
MS Word
MS Excel
Tally
Bachelor of Arts -
Mumbai University
Similar Profiles
CJ YanzonCJ Yanzon
E-Commerce Customer Service Expert at Seat Covers SolutionsE-Commerce Customer Service Expert at Seat Covers Solutions
Nguyen Nhu Trang HuynhNguyen Nhu Trang Huynh
E-Commerce Assistant at Car Seat Covers PTL YTDE-Commerce Assistant at Car Seat Covers PTL YTD
John FairbanksJohn Fairbanks
Musician at Under the CoversMusician at Under the Covers