SONU KALE
GEVRAI
Summary
Dynamic manager with a proven track record at SS MOBILE STORE, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and strategic planning. As a VBA Developer at Vivo, I automated processes, significantly increasing productivity while ensuring data accuracy through robust validation checks.
Overview
8
8
years of professional experience
2
2
Language
Work History
Sales Executive
Vivo
09.2025 - 05.2026
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Manager
SS MOBILE STORE
07.2023 - 09.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
NIGMANAD SHCOOL
TALNEWADI 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
Sales Executive
Vivo
09.2025 - 05.2026
Manager
SS MOBILE STORE
07.2023 - 09.2025
High School Diploma -
NIGMANAD SHCOOL
04.2001 -