Priority NR International Relationship Manager Dynamic and results-oriented Relationship Manager with extensive experience in managing NRI portfolios at Standard Chartered Bank. Proven track record of progressing through roles from Business Relationship Manager to Priority Relationship Manager. Truly believe that customer relationship management is essential to the growth and success of an organization that wishes to scale and achieve higher levels of profitability that too in service industry like banking.
My role is to onboard and manage client relationships, particularly with (HNI) customers, ensuring that their financial and non-financial banking requirements are met efficiently.
My primary responsibilities include:
• Client Acquisition: Identifying and onboarding new HNI clients by understanding their financial needs and offering tailored banking solutions.
• Relationship Building: Establishing and maintaining strong relationships with clients, acting as their primary point of contact for all banking services.
• Client Retention: Ensuring high levels of client satisfaction through personalized service and proactive management of their banking needs.
• Financial Advisory: Providing expert advice on various financial products such as savings accounts, fixed deposits, loans, and mortgages.
• Investment Products: Recommending and facilitating investments in a range of wealth management products, including mutual funds, equities, bonds, and structured products.
• Banking Services: Assisting clients with day-to-day banking activities, such as account management, fund transfers, and payment services.
• Customized Solutions: Developing and delivering customized banking solutions to meet the unique financial goals and preferences of each client.
• Product Sales: Promoting and selling wealth management products to generate revenue for the bank. This includes mutual funds, insurance products, portfolio management services, and other investment vehicles.
• Cross-Selling: Identifying opportunities to cross-sell additional banking products and services that align with clients’ financial goals.
Through these responsibilities, I contribute to the growth and success of bank by building strong client relationships, providing exceptional banking services, and driving revenue through the promotion and sale of wealth management products.
My primary responsibility is to cater to the financial and non-financial needs of NRI clients, both walk-in customers at the branch and those in the managed client base. My role involves providing comprehensive banking solutions, ensuring high levels of customer satisfaction, and generating revenue through various financial products.My role is to onboard and manage client relationships, particularly with (HNI) customers, ensuring that their financial and non-financial banking requirements are met efficiently.
My primary responsibilities include:
• Client Acquisition: Identifying and onboarding new HNI clients by understanding their financial needs and offering tailored banking solutions.
• Relationship Building: Establishing and maintaining strong relationships with clients, acting as their primary point of contact for all banking services.
• Client Retention: Ensuring high levels of client satisfaction through personalized service and proactive management of their banking needs.
• Financial Advisory: Providing expert advice on various financial products such as savings accounts, fixed deposits, loans, and mortgages.
• Investment Products: Recommending and facilitating investments in a range of wealth management products, including mutual funds, equities, bonds, and structured products.
• Banking Services: Assisting clients with day-to-day banking activities, such as account management, fund transfers, and payment services.
• Customized Solutions: Developing and delivering customized banking solutions to meet the unique financial goals and preferences of each client.
• Product Sales: Promoting and selling wealth management products to generate revenue for the bank. This includes mutual funds, insurance products, portfolio management services, and other investment vehicles.
• Cross-Selling: Identifying opportunities to cross-sell additional banking products and services that align with clients’ financial goals.
Through these responsibilities, I contribute to the growth and success of bank by building strong client relationships, providing exceptional banking services, and driving revenue through the promotion and sale of wealth management products.
•International Better Together Singapore (IBT) - International Award for
outstanding performance for highest revenue on cross border referral, among
top 3 pan India for period (Jan 2022- Jan2023).
•Winner of ASIA CEO CHALLENGE - based on score card score for period
(Jan 2022 - Mar 2022).
•Bancassurance CEO Award Winner - Awarded by the CEO of the Bank for
exceptional performance in Insurance for period (May22- Jun22).
Bank Promotional Campaign (Skill through Drill ) - I was the part of national
campaign in ICICI Bank, where in we created bank promotional video which was
published on bank internal portal and circulated pan India.