Dynamic professional with over 11 years of expertise in driving distribution strategy, sales, and planning to optimize channel partner management and enhance operational efficiency. Proven track record in complaint management, ensuring customer satisfaction and loyalty through effective resolution strategies. Adept at leading teams to achieve organizational goals while fostering a collaborative environment that promotes innovation and success. Committed to leveraging extensive experience to deliver impactful results in fast-paced, competitive markets.
Delivered measurable results in meeting credit card sales goals.
Enhanced core product for credit cards.
Enhanced sales by offering diverse financial services such as insurance and fixed deposits.
Led a team of over 15 sales executives responsible for sales in designated area.
Managing team leader
Directed handling of CRM leads.
Examined customer data to uncover trends and growth opportunities.
Addressed and rectified customer issues related to sales and service.
Communicated work order specifics to team.
Created comprehensive sales plans to meet team targets.
Enhanced team performance to reach financial objectives.
Strong organizational and time-management skills