Summary
Work History
Education
Skills
Languages
Sports movie
Timeline
Cashier
SONU MORIYA

SONU MORIYA

Mohali Punjab

Summary

Proven Sales Executive at Win Pen Pvt. Ltd., adept in conflict resolution and drawer balancing, significantly increased sales through strategic customer engagement and product knowledge. Skilled in fostering long-term relationships and executing sales cycles, consistently surpassing targets with a blend of strong negotiation and interpersonal skills.

Work History

Cashier

Tuck Shop
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Punjab Stores
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.

Pod Executive

First Flight Courier Ltd.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Completed daily logs for management review.

Sales Executive

Win Pen Pvt. Ltd.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Contributed to team objectives in fast-paced environment.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Contributed to event marketing, sales and brand promotion.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and community to promote long term business growth.

Salesman

Amrit Electrical Pvt. Ltd.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Promoted and up-sold products and services to meet needs of customers.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Achieved or exceeded company-defined sales quotas.

Education

Diploma - Computer Applications Development

GMSS Sector 23 Chd.
Chandigarh

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Conflict resolution

Languages

Hindi English Punjabi
Beginner (A1)

Sports movie

Watching movie and sports

Timeline

Cashier

Tuck Shop

Cashier

Punjab Stores

Pod Executive

First Flight Courier Ltd.

Sales Executive

Win Pen Pvt. Ltd.

Salesman

Amrit Electrical Pvt. Ltd.

Diploma - Computer Applications Development

GMSS Sector 23 Chd.

Similar Profiles

  • Andiswa Nzama

    Andiswa NzamaAndiswa Nzama

    Cashier / Sales Assistant (Part-time) at Impumelelo Tuck ShopCashier / Sales Assistant (Part-time) at Impumelelo Tuck Shop

    View Profile
  • Amohelang Makeka

    Amohelang MakekaAmohelang Makeka

    Tuck Shop Cashier at Parkhurst Primary Tuck ShopTuck Shop Cashier at Parkhurst Primary Tuck Shop

    View Profile
  • Andrew Hogan

    Andrew HoganAndrew Hogan

    Sales Associate at Friar TuckSales Associate at Friar Tuck

    View Profile
SONU MORIYA