Sonu Vishwakarma
Deoria
Summary
To coagulate all my efforts sincerely along with team spirit reflect the very best bolstering my own confidence and giving me opportunities for others to have confidence in me. I am an experienced professional in electric vehicles industry with 6.4 years of experience. I have a strong background in electric vehicles industry and project management, and I am passionate about developing new technologies to improve the efficiency of electric vehicles. I am an expert in battery technology. I am a strategic thinker and an excellent communicator, and I am confident in my ability to lead teams and deliver results.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Service Technician
GRG Smart Vehicles Pvt. Ltd. (GOWEL)
Service Technician
Hero Electric Corporate Office
Service Manager
Saera Electric Auto Ltd
04.2025 - Current
- Daily meeting at salesman and service multiple tasks
- Manage dealer warranty items reports updates
- Warranty parts submitted to warranty department in plant
- Manage DMS software spare parts orders and warranty parts stock
- Manage spare parts invoice & dispatched (2-wheeler & 3-wheeler)
- Arrange service camp in networks and awareness of EV industry
- Technical and workshop training of electric vehicles service and troubleshoot
- Workshop training of electric vehicles service (2-wheeler & 3-wheeler)
- Preparing Inspection report and rejection note (wherever applicable)
- Incoming & out coming material inspection. (2-wheeler & 3-wheeler)
- Implemented strategies to increase customer service satisfaction ratings.
Assistant Manager-Service Aftersales
Saera Electric Auto Ltd
05.2024 - 03.2025
- Warranty parts Incoming & out coming material inspection (3-wheeler)
- Manage spare parts and maintain stock (3-wheeler)
- Preparing Inspection report and rejection note (wherever applicable).
- Manage warranty spare parts
- Manage vehicle parts short supply
- Workshop training of electric vehicles service (3-wheeler)
- Manage Dealer warranty items reports updates
- Warranty parts submitted to multiple OEM (Vender)
- Support Sales & Service (2-wheeler & 3-wheeler)
Incharge (Spare Parts Division)
ECO EVOLS PRIVATE LIMITED
06.2022 - 05.2024
- Incoming & out coming material inspection. (2-wheeler & 3-wheeler)
- PDI of Spare & Electric vehicle. (2-wheeler & 3-wheeler)
- Preparing Inspection report and rejection note (wherever applicable).
- Arrange service camp in networks and awareness of EV.
- Manage spare parts and maintain stock (2-wheeler & 3-wheeler)
- Manage DMS software spare parts stock
- Manage dealer spare order, Sales & Service (2-wheeler & 3-wheeler)
- Manage spare invoice & dispatch (2-wheeler & 3-wheeler)
- Backend support - Office Operation.
- Backend - Warehouse Manage
Technician (Cadre – Officer)
COSMOWORLD
07.2021 - 06.2022
- Company Overview: Retail Business, Supplier of Services, Recipient of Goods or Services, Works Contract, Wholesale Business, and Factory Manufacturing.
- Handle different OEMs like:
- Hero Electric,
- GRG Smart Vehicles Pvt. Ltd.
- Coslight India Pvt. Ltd.
- Drone Power Pvt.
- Ltd, Amptek Batteries,
- I Power Batteries Pvt.
- Kinetic Green Energy & Power Solutions Ltd.
- Nuteck Power Solutions, Pvt. Ltd,
- Okinawa Autotech Private Limited,
- Jitendra Ev Tech,
- Jangid Motors (E-rickshaw) Service Support.
- Victory Electric Vehicle International, Pvt. Ltd. (2-wheeler and 3-wheeler)
Technician (Cadre – Officer)
COSMOWORLD
01.2020 - 07.2021
- Company Overview: Retail Business, Supplier of Services, Recipient of Goods or Services, Works Contract, Wholesale Business, and Factory Manufacturing.
- Handle different OEMs, like:
- Hero Electric,
- GRG Smart Vehicles Pvt. Ltd.
- Coslight India Pvt. Ltd,
- Drone Power Pvt. Ltd.,
- Amptek Batteries,
- I Power Batteries Pvt. Ltd,
- Kinetic Green Energy & Power Solutions Ltd.
- Nuteck Power Solutions, Pvt. Ltd,
- Okinawa Autotech Private Limited,
- Jitendra Ev Tech,
- Jangid Motors (E-rickshaw) Service Support.
- Victory Electric Vehicle International, Pvt. Ltd. (2-wheeler and 3-wheeler)
Electrician (Cadre – Officer)
COSMOWORLD
11.2018 - 12.2019
- Company Overview: Retail Business, Supplier of Services, Recipient of Goods or Services, Works Contract, Wholesale Business, and Factory Manufacturing.
- Handle different OEMs like:
- Hero Electric,
- GRG Smart Vehicles Pvt. Ltd,
- Drone Power Pvt. Ltd,
- Amptek Batteries,
- I Power Batteries Pvt. Ltd
- Jitendra Ev Tech,
- Jangid Motors (E-rickshaw) Service Support.
- Victory Electric Vehicle International, Pvt. Ltd. (2-wheeler and 3-wheeler)
ATS Engineering & Constructions
08.2017 - 10.2018
- Company Overview: A group of professionals for the project management services
- Expertise in house electrical diagram maps
Education
Bachelor of Arts - Political Science
R.G.R.P.G College
Sallahpur, Deoria 04.2001 -
I.T.I - Electrician
Awadh Nath Singh Memorial Trust Private ITC
01.2017
Intermediate - 12th (+2 Stage)
Krishak Intermediate College
Bishunpur Kalan - Deoria01.2015
High School - SSLC/Matriculation
Krishak Intermediate College
Bishunpur Kalan Deoria01.2013
Skills
- Knowledge of electric vehicle marketing
- Expertise in electric vehicle technology
- Expertise in electric vehicle charging
- Expertise in electric vehicle service support
- Knowledge of electric vehicle spare parts support
Problem and issue resolution
Customer relationship management
- Provide technical and workshop training of electric vehicles service and troubleshoot
- Handle pan India dealers and arrange technical training
- Handle complaints and giving resolution
- Back - office operation
- Technical support
- Customer service
Relationship building
Disclaimer
I hereby declare that the abovementioned information is true to the best of my knowledge.
COMPUTER LITERACY
Knowledge of computer, DMS software & MS Excel
STRENGTH
Responsible and self-motivated con work in a team as well as alone positive attitude, discipline hard work
PERSONAL PROFILE
- Father’s Name - Shri Ramashray Vishwakarma
- Mother’s Name - Smt. Meena Devi
- Address - Village + Post :- Kushahari, Tahasil.- Deoria, Dist. Deoria Uttar Pradesh (274001).
- Contact No. - 7007057031 & 8052893771
- Date of Birth - 1998-04-20
- Gender - Male
- Religion - Hindu
- Email Id. - sonuvishwakarma169@gmail.com
- Language Knowledge - Hindi & English
Hardworking
Hardworking is an adjective that describes someone who consistently puts a lot of effort and care into their work, often achieving goals through perseverance and diligence.
Timeline
Service Manager
Saera Electric Auto Ltd
04.2025 - Current
Assistant Manager-Service Aftersales
Saera Electric Auto Ltd
05.2024 - 03.2025
Incharge (Spare Parts Division)
ECO EVOLS PRIVATE LIMITED
06.2022 - 05.2024
Technician (Cadre – Officer)
COSMOWORLD
07.2021 - 06.2022
Technician (Cadre – Officer)
COSMOWORLD
01.2020 - 07.2021
Electrician (Cadre – Officer)
COSMOWORLD
11.2018 - 12.2019
ATS Engineering & Constructions
08.2017 - 10.2018
Bachelor of Arts - Political Science
R.G.R.P.G College
04.2001 -
I.T.I - Electrician
Awadh Nath Singh Memorial Trust Private ITC
Service Technician
GRG Smart Vehicles Pvt. Ltd. (GOWEL)
Service Technician
Hero Electric Corporate Office
Intermediate - 12th (+2 Stage)
Krishak Intermediate College
High School - SSLC/Matriculation
Krishak Intermediate College
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