SONU VARGHESE
AIR CARGO AGENT
PATHANAMTHITTA,Kerala
Summary
Industrious Cargo Agent with 10+ years of experience in handling shipments of various goods and sizes. Adept at directing incoming and outgoing air freight routes and organizing and scheduling freight delivery and pickup. Proficient in import & export protocols for international & domestic operations and well versed in use of the Internet, MS office and Cargo reservation specific software Like Cargo spot & Icargo Excellent Knowledge of Handling special cargo (PER/AVI/HUM/DGR). Ready to go the distance using talents to bring value to team management through solid communication interpersonal skill and strong knowledge of air freight sales, Reservations, and warehouse practices. Talented at providing airfreight estimations, completing essential documentation and arranging for inbound and outbound parcels' transportation. Professional with strong background in cargo services. Adept at handling logistics, ensuring timely and accurate shipments, and maintaining safety standards. Valued for team collaboration and flexibility in meeting dynamic operational needs. Known for reliability, problem-solving skills, and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cargo Service Agent
QATAR AVIATION SERVICES
10.2022 - Current
- Responsible for Pax build up
- Experienced in checking ULD serviceability
- Maximized warehouse space utilization through strategic planning and organization of shipments.
- Ensured safe and efficient transport of goods by adhering to company policies and regulations.
- Maintained a safe work environment by following established safety protocols and reporting any hazards or incidents promptly.
- Reduced customer complaints through effective communication and timely resolution of issues.
- Expertise in cargo segregations
- Streamlined internal communication between departments to facilitate seamless coordination in cargo handling operations.
- Continuously sought opportunities for professional development, attending training sessions and industry conferences to stay current on best practices in the cargo services field.
Cargo Agent
NATIONAL AVIATION SERVICES
12.2019 - 09.2022
- Cargo Documentation & Acceptance (Import & Export)
- Warehouse Operations (Build-up & Break-Down]
- Customer Service & Tracing
- Negotiated and arranged transport of goods with shipping or freight companies
- Led warehouse improvement initiatives to advance operational efficiencies
- Eliminated downtime and maximized revenue by providing top project quality control
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Offered friendly and efficient service to all customers, handled challenging situations with ease
Cargo Assistant
JET AIRWAYS INDIA LTD
09.2015 - 01.2019
- Groomed to be responsible for handling Shift of Incoming and Outgoing Cargo (BDD / DOM/INTL)
- Ensuring guests comfort and guiding them in the proper way of booking and giving delivery for their shipment
- Closing discrepancies of the guests and coordinating with the cargo tracing team and ensuring guest's satisfaction
CARGO AGENT
BHADRA INTERNATIONAL INDIA (P) LTD
04.2013 - 09.2015
- Handling international outgoing perishable cargo of Air Arabia
- Handling and station set done for Gulf Air cargo
- Coordinating with operations department, security and ramp for on time and safe handling
Education
MBA - Logistics and Supply Chain Management
Bharathiyar University
04.2016
No Degree - IATA
SPEEDWINGS AVIATION ACADEMY
INDIA09-2012
B.Com -
MG University
04.2011
Intermediate -
Kerala University
04.2008
S.S.L.C -
Kerala
03.2006
Skills
- Cargo shipment estimations
- Shipping documents preparation
- Cargo unloading
- Leadership
- Responsible
- Adaptability
- Communication abilities
- Safety awareness
- Warehouse Management
- Decision-Making Competence
- Cargo Handling Expertise
- Dangerous Goods Regulations
Accomplishments
- Basic cargo handling
- Basic AVSEC
- Dangerous Goods Regulations- CAT6 (UPTO 2020)
- Cargo Spot- updating / manifesting / palletizing (ULD) etc.
- I-Cargo
- Air side Safety
- SMS- Safety Managements Systems
- Coordinating with CCRM team for the bonded cargo for the onward connections and processing cargo transfer manifest from customs and handing over to the other airlines/ GHA
- Handling all types of domestic, international and bonded cargo- acceptance and processing them towards the ramp
- Preparing NOTOC and coordinating with Ramp team and ensuring for safe handling of DG / AVI / HUM / LHO / PER / VAL / VUN / etc.
- Coordinating with back up and ramp team for the proper loading and unloading in the aircraft
- Making Inventory in warehouse on regular intervals and closing of any discrepancy on found / misrouted / damage cargo
- Created documents of load plans, cargo cleanliness inspections and transportation processes
Personal Information
Title: Cargo Services Agent
Certification
- Dangerous Goods Certification - International Air Transport Association (IATA).
- Air Cargo Agent Diploma – International Air Transport Association (IATA).
Languages
Malayalam
Native language
English
Upper intermediate
B2
Hindi
Upper intermediate
B2
Tamil
Intermediate
B1
Timeline
Cargo Service Agent
QATAR AVIATION SERVICES
10.2022 - Current
Cargo Agent
NATIONAL AVIATION SERVICES
12.2019 - 09.2022
Cargo Assistant
JET AIRWAYS INDIA LTD
09.2015 - 01.2019
CARGO AGENT
BHADRA INTERNATIONAL INDIA (P) LTD
04.2013 - 09.2015
B.Com -
MG University
Intermediate -
Kerala University
S.S.L.C -
Kerala
MBA - Logistics and Supply Chain Management
Bharathiyar University
No Degree - IATA
SPEEDWINGS AVIATION ACADEMY
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