Sooraj KS

• Actively engaged with stakeholders and clients to understand their needs and deliver tailored payroll solutions.
• Led initiatives to streamline operational activities, reducing processing times through automation.
• Involved in the end-to-end transition of a new project.
• Worked closely with finance, HR, and IT teams to ensure data accuracy, resolve discrepancies, and enhance overall service delivery through proactive communication and coordination.
• Implemented controls and checks to reduce errors and ensure accurate delivery of services.

• Involves in the end-to-end Transition of new projects
• Negotiate and liaise between business, technology, and support teams
• Reviewing, scoping and impact assessment of change requests and various new projects(UK/IE Region)
• Provide reports as per the customer requirements
• Work with users and stakeholders to analyze and validate requirements
• Involved in the monthly budget and revenue meetings and produce revenue reports to SDM
• Manage project through status meetings, weekly reports, identifying risks, and tracking issues
• Involved in the project management and change management activities
• Conduct call with customers in order to understand the customer requirements
• Responsible for adhoc reporting activities
• Provide a responsive, accurate client advisory service and resolve the issues and concerns raised by customer
• To process end to end UK Payrolls/HR tasks in coordination with Client and Onshore team by meeting the obligations such as TAT & accuracy
• Generate ad hoc and monthly reports as per the requirements from the customer.
• Implementation of UK HR/Payroll from Legacy system to Resource Link, which included the below steps:
• Processing all tax documentations, P45, Starter checklist, etc.
• Reconciliation of Payroll, Auditing.
• Involved in testing of new projects
• Involved in the transition phase of new customers

• To process end-to-end UK payrolls/HR tasks in coordination with the client and onshore team by meeting the obligations, such as TAT and accuracy.
• Implementation of UK HR/Payroll from Legacy system to Resource Link, which included the below steps:

a, Data Migration

b, Process Mapping and documentation

c, Testing & Parallels Runs

d, Go live

• Reconciliation of Payroll, Auditing.
• Maintaining accurate records of sick, maternity, and parental leave.
• Involved in the transition phase of a new customer.
• Involved in testing new projects.