Sooraj S
Kerala
Summary
Media Analyst at Onclusive specializing in data analysis and keyword optimization. Increased customer satisfaction by 7% at Amazon through improved compliance policies. Proficient in Python programming with a strong analytical mindset, delivering customized media intelligence solutions for high-profile clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Media Analyst
Onclusive
10.2024 - Current
- Deliver tailored media intelligence solutions by analysing, categorizing, and managing media content across various formats.
- Utilize keyword query search and coding to track client-specific content and adjust to evolving requirements.
- Exclusively handled the Scottish Government logs website for accurate news capture.
- Making modifications in client briefs and keyword search algorithm to improve client experience.
- Clients: Scottish Government, Buckingham Palace, England and Wales Cricket Board, Asda, Lloyds Banking Group
Investigation Specialist
Amazon
11.2019 - 12.2023
- Evaluated customer feedback, leading to a 7% increase in customer satisfaction by identifying key areas of improvement.
- Monitored transactions to reduce fraudulent activity, achieving a 95% accuracy rate and reducing fraud by 20%.
- Developed policies improving compliance and efficiency, resulting in 15% faster transaction processing.
- Conducted over 1,600 investigations ensuring legal compliance with a 95% success rate.
Education
Advanced Certification - Data Analytics
IIT Roorkee
01.2024
MBA - HR & Marketing
01.2021
B-Tech - Mechanical Engineering
01.2019
Skills
- Data analysis and interpretation
- Data cleaning and manipulation
- Statistical modeling and regression
- Time series analysis
- Keyword query optimization
- Power BI and visualization
- Matplotlib and Seaborn
- SQL database management
- Python programming
- KNIME workflow automation
- Hypothesis testing and probability
- Predictive analytics techniques
- Analytical thinking and problem-solving
- Team collaboration and communication
Certification
- Advanced Certification in Data Analytics, IIT Roorkee, iHub, Intellipaat, 01/01/24
- Microsoft SQL Certification
- Python for Data Science
- Power BI
- KNIME
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Affiliations
- SQL - Querying Large Databases
- Python - COVID-19 Analysis
- Python - Netflix Recommendation Engine
- Power BI - Superstore Sales Dashboard
Projects
- SQL - Querying Large Databases
- Python - COVID-19 Analysis
- Python - Netflix Recommendation Engine
- Power BI - Superstore Sales Dashboard
Timeline
Media Analyst
Onclusive
10.2024 - Current
Investigation Specialist
Amazon
11.2019 - 12.2023
Advanced Certification - Data Analytics
IIT Roorkee
MBA - HR & Marketing
B-Tech - Mechanical Engineering
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