
Seasoned localization and operations professional with over 14 years of experience in program/project management within entertainment and streaming environments. Adept at navigating complex situations and driving process optimization in fast-paced environments to improve efficiency. Demonstrated expertise in balancing concurrent priorities, managing a team, and coaching and developing the team members. Adept at building and fostering strong stakeholder relationships, driving innovation, and aligning operational priorities with business goals.
Key Achievement: Achieved a 90% adoption rate (up from 0% in 2022) for a targeted workflow by implementing differentiated workflows, prioritisation frameworks, and a focus on user engagement.
Key Achievement: Cut operational costs by 20%+ through strategic resource optimization and process standardization while preserving quality standards.