Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Try to be Human, Consider the needy, and be ambitious to learn and share knowledge generously
Languages Known
Timeline
Generic
SOORAJ VISWANATH

SOORAJ VISWANATH

Pharma Operations & Trade excellence
Chennithala South,Kerala

Summary

With over twenty years of seasoned experience in the pharmaceutical industry, I bring a wealth of knowledge in operations, business development, and organizational growth. My career is marked by a consistent ability to tackle and overcome complex business challenges, underlining agile and professional prowess. I have a demonstrated history of enhancing stability, efficiency, and profitability, which speaks to my capacity for delivering exceptional results. The transformational leadership style equips me to lead and inspire teams to achieve and exceed the collective goals. I am eager to leverage my comprehensive skill set to drive innovative and impactful solutions, furthering successful business development initiatives.

Overview

22
22
years of professional experience

Work History

Business Operations Manager

Enovex Private Limited
Trivandrum ||Kerala - India, Canterbury ||Kent - UK
10.2020 - Current
  • Boosted staff performance by 25% through new protocols and strategies ( Devised
  • Qualitative and Quantitative Matrix )
  • Launched a French cosmetic brand in India in a short span and set up business functions with distributor alliances in 6 months
  • Led team to double pharma sales in 10 months, enhanced team skills
  • Increased retail OTC sales by 40% and pharma by 10% with new SOPs (in Retail
  • Pharmacy - UK)
  • Identify prospects for brand expansion in Pan-India and the Middle East, devising distributor and franchise models to drive market development and proactively forecast infrastructure needs for seamless business initiation.
  • SKILL SET : Transformational Leadership, Business and Brand Development, Corporate Excellence and Trade relations, Agile system & Team development, Analytical Skill and BCP models.

Business Development Manager

Muscat Pharmacy & Stores LLC
Muscat, Sultanate of Oman [Middle East]
05.2014 - 09.2020
  • Drove 20% brand growth via strategic penetration plan through HCP and institution-focused activities
  • Forecasted ROI, enhancing key account profitability (KAM)
  • Led change in retail pharmacy ops for market agility (Integrated ERP Solutions)
  • Pioneered regulatory shifts in nutrition & healthcare (MOH events)
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Initiated category development and critical management for Pharma, OTC, and skincare brands in retail pharmacy, strategically enhancing OTC sales volume
  • Engaged in national community initiatives, implementing business optimization methods for mutual value addition for businesses and communities
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
  • Objective Skills : Market Analysis, ROI Forecasting; Regulatory Compliance; Category Development; Business Optimization
  • Emotional Skills : Leadership Drive, Adaptability and collaboration, Empathy and Support , Communications; Creativity and Innovation

Head of Pharmacy Business

Muscat Pharmacy & Stores
Muscat , Sultanate Of Oman
04.2008 - 03.2014
  • Devised JBP model, boosting net profit by 15% & growth by 18%
  • Skilled at working independently and collaboratively in a team environment.
  • Pharmacies and retails)
  • Fostered trust, driving 35% more business than brand leaders (RoC, Neutrogena, C&C in Pharmacies)
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Instrumental in participating in the digital activation of professional community websites for skin care education among HCPs and for the deferential diagnostic activities in Oman Derma Society (2010)
  • Introduced and engaged in specific category development for Skincare, Baby care, Oral and women's hygiene and ensured the CAT MAN project is upselling the segment and cross promotions (Improved business trust )
  • Balanced Rx and OTC recommendations to ensure the business cycle, entrusted with agreed cover with digital and in-house activations
  • Assured holistic satisfaction on distributor alliances and developed better corporate and distributor trust by being the best pharmacy distributor team in the region (2012)
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skills Used : Trade excellence ( JBP models) , Unique collaborative confidence building and Team work, Digital activation and Community engagement, Balanced brand and category positioning in diversified channels of business, Distributor and corporate relationship building, Critical thinking and data drive decision making.

Marketing Executive & Supervisor

Muscat Pharmacy & Stores L.L.C
Muscat , Oman
01.2007 - 04.2008

Supervising operations for Johnson & Johnson Consumer, particularly focusing on beauty brands like RoC & Neutrogena.
Engaging with various stakeholders including healthcare professionals, institutional HCPS, and potential customers for derma-ceutical products.

  • Developing and implementing diversified professional platform development in the skincare segment, with a focus on acne care, dry skin, and sun care.
  • Engaging doctors in community services and developing women empowerment programs for working women professionals.
  • Developing separate activation programs for men's hygiene through partnerships with gyms and professional teams.
  • Launching and managing promotional campaigns and events to promote skincare products and drive sales.
  • Building strong relationships with key stakeholders to enhance brand reputation and customer satisfaction.
  • Skills : Community Engagement; Environmental Awareness ( Sustainability and CSR) , Marketing & Sales focus , Relationship Management & strategic planning

Marketing Executive

Muscat Pharmacy & Stores L.L.C
Muscat , Oman
12.2004 - 01.2007

In the role, I spearheaded the promotion of RoC among healthcare professionals, including doctors, pharmacists, and Ministry institutions. Additionally,

  • I facilitated communication between JnJ Consumer and Ministry institutions, managing both professional and commercial activities within the JnJ Beauty segments. Notably,
  • I achieved exceptional sales growth for RoC, achieving the highest regional CAGR of +75%. Throughout these responsibilities,
  • I leveraged strategic sales planning and stakeholder engagement skills to effectively segment accountabilities, enhancing brand development, platform penetration, and fostering professional relationships.
  • Moreover, my focus on instore excellence added further value to brand development efforts, contributing to overall business success.
  • SKILLS USED : Stakeholder Engagement, Strategic Sales Planning; Relationship Management; Brand Development; Communication Management, Empathy to provide solutions for Unmet need of the customer !

Education

MBA - Business Administration And Management

University of Kent (KBS)
Canterbury, Kent , UK
11.2023

Certifications With CPD - People Management - HR Efficiency

Indian Institute of Management Bangalore (IIMB)
Online ( IIMB)
06.2020

Bachelor of Science - Pharmaceutical Sciences

College of Pharmaceutical Sciences - KMC
Manipal, India
02.2000

Skills

  • Communications
  • Adaptability
  • Develop Risk Matrix
  • Business Development
  • Functional and Emotional Intelligence
  • Transformational Leadership
  • Change Management
  • Market Research and Intelligence
  • Budgeting and Forecasting
  • Turnaround Time
  • Analytical Thinking
  • Organization Values

Accomplishments

I bring together strategic market expansion, process optimization, and product innovation to ensure high stakeholder satisfaction, efficient operations, and a diverse product portfolio. This drives sustained growth in pharmaceuticals, FMCG, and consumer corporate or distribution sectors.

Enovex: Received appreciation from ISIS Pharma - France for launching PAN INDIA operations and establishing connections with distributors in India.

Rhine Croma: Empowered stakeholders to develop systems and processes, enabling data-driven decision-making with clarity. Transformed the vision into actionable metrics for sustainable business growth and brand presence in incremental business.

Received recognition for implementing the best business model by a UK Pharmacy, enhancing processes and integrating systems to achieve optimal balance across Pharma, GSL, OTC, and other consumer brands.

Honored as the Best Regional Country Manager for fostering distributor alliances and operational excellence, implementing strategies for agility and brand development across Pharma, Consumer, and Professional channels.

This contributes to enhancing stakeholder benefits, including customers and consumers, while ensuring brand development and sustainable business developments.

Additional Information

What i can offer : My capabilities drive achievement of company goals through strategic market expansion, process optimization, and product innovation, elevating stakeholder satisfaction, operational efficiency, and product diversity. This impactful approach fosters sustained growth, benefitting both business and communities in the pharmaceutical, FMCG, and consumer sectors.

Try to be Human, Consider the needy, and be ambitious to learn and share knowledge generously

Empathy and Communication: Demonstrates empathy in business interactions and employs effective communication skills to build meaningful relationships with diverse stakeholders.
Negotiation and Problem-Solving: Utilizes strong negotiation skills and adept problem-solving abilities to create mutually beneficial solutions, considering the needs of all parties involved.
Adaptability to Market Trends: Exhibits a keen ambition to learn and stays adaptable to evolving market trends, ensuring a proactive approach to changes in the business landscape.

Languages Known

English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Elementary (A2)

Timeline

Business Operations Manager

Enovex Private Limited
10.2020 - Current

Business Development Manager

Muscat Pharmacy & Stores LLC
05.2014 - 09.2020

Head of Pharmacy Business

Muscat Pharmacy & Stores
04.2008 - 03.2014

Marketing Executive & Supervisor

Muscat Pharmacy & Stores L.L.C
01.2007 - 04.2008

Marketing Executive

Muscat Pharmacy & Stores L.L.C
12.2004 - 01.2007

MBA - Business Administration And Management

University of Kent (KBS)

Certifications With CPD - People Management - HR Efficiency

Indian Institute of Management Bangalore (IIMB)

Bachelor of Science - Pharmaceutical Sciences

College of Pharmaceutical Sciences - KMC
SOORAJ VISWANATHPharma Operations & Trade excellence