Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Software
Interests
Timeline
Generic

SOORYA KIRAN T

Bengaluru

Summary

Passionate Salesforce Developer | CRM & Cloud Solutions Expert | Marketing & Branding Enthusiast. With 3 years of experience in the CRM industry, specializing in driving business transformation through innovative Salesforce solutions. Expert Salesforce Developer, successfully delivering CRM applications for Major Clients having Global Business Operations in Petcare and HVAC&R industry, utilizing Salesforce Service Cloud, Marketing Cloud, Net Zero Cloud, and Sales Cloud. Thrives in collaborative environments, excelling at recognizing and cultivating talent, seamlessly working with teams, and successfully completing projects. Deep passion for marketing, branding, and project management allows for approaching problem-solving with a unique blend of technical expertise and strategic thinking.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Developer

KPMG
07.2022 - Current
  • Specialized in CRM solutions using Salesforce Marketing Cloud to boost Lead Generations by 40% for a Client Project
  • Spearheaded the entire transition process for a Client from Microsoft to Salesforce. This CRM transition helped in improving system efficiency, scalability, and reporting capabilities using Salesforce Net Zero Cloud by major factor of 30%.
  • Collaborated with Business POCs, navigating through end-to-end procedures in Salesforce.com, achieving a 20% reduction in cycles.
  • Worked closely with KPMG Netherlands to lead their Net Zero Cloud Operations in Salesforce.
  • 2.5 years of Agile expertise and 2.5 years as a Salesforce Developer on the SFDC CRM platform, contributing to the successful delivery of 2 Projects
  • Developed major functionalities/automations for streamlining the business processes of one of the Biggest Petcare Industries in the US and Canada.
  • Responsible for driving Service Cloud Developments for a major US client in collaboration with KPMG US leading to successful closure of the project maintaining a high KPI.

Data Analyst

KPMG
09.2023 - 02.2024
  • Worked as a data analyst for the Powered Methods team managing knowledge resources and client deliverables in KPMG.
  • Delivered onshore client solutions to automate project deliverable functionalities.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Maintained a vast resource of deliverable data for a 45% of projects in KPMG and helped in utilizing data visualization tools to effectively communicate business insights.

Education

Bachelor of Technology - BTech - Computer Science

SRM IST
07-2022

Skills

  • CRM software proficiency
  • Salesforce Marketing Cloud Expert
  • Service cloud implementation expertise
  • Salesforce development and design
  • Data channel analysis
  • API development
  • Agile methodology
  • Salesforce APEX and visualforce
  • Salesforce integration
  • Skilled in Python development
  • Branding
  • Customer research
  • Google analytics
  • Graphic design
  • Digital marketing
  • Media relations
  • Visual data representation
  • Gap analysis
  • Statistics and SAS
  • SQL
  • Software development life cycle (SDLC)
  • Data visualization and presentations

Accomplishments

  • Achievements in Project Deliverability, Successfully designed and implemented projects that led to a 30% increase in project deliverability, showcasing my capacity to drive results and enhance collaboration.
  • Star Encore Award, Played a pivotal role in developing, implementing, and optimizing key Salesforce solutions to support the global sales and customer support automations in Antech Mars Global Phase 1.
  • Kaliedoscope Winner, Played a key role in engaging new talent, driving knowledge-sharing sessions, and fostering a collaborative culture, ensuring smooth onboarding and skill development for newcomers.

Hobbies and Interests

Marketing & Branding Enthusiast

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified AI Associate
  • Google Digital Marketing & E-commerce Professional Certificate
  • Meta Social Media Marketing Professional Certificate

Software

Salesforce

Apex

Flows Automations

Python

SQL

CSS

HTML

ChatGPT

Davinci Resolve

Photoshop

Interests

Deeply passionate about marketing strategy, digital branding, and social media engagement I actively explore the intersection of technology and marketing, leveraging my Salesforce development background to design scalable, data-driven marketing automations With hands-on experience in platforms like Salesforce Marketing Cloud, I’m particularly drawn to Journey Builder, Email Studio, and real-time personalization using AMPscript and Automation Studio
My past engagements as a branding and GTM specialist with Red Bull, Triller, and Under25 shaped my creative instincts, while my technical foundation allows me to optimize customer journeys, enhance segmentation through Contact Builder, and implement A/B testing strategies that align with campaign KPIs Constantly curious about brand storytelling, influencer marketing, and the role of AI in audience targeting

Timeline

Data Analyst

KPMG
09.2023 - 02.2024

Salesforce Developer

KPMG
07.2022 - Current

Bachelor of Technology - BTech - Computer Science

SRM IST
SOORYA KIRAN T