Sophia Bradford
Fort Wayne,IN
Summary
Dynamic Operations Manager with a proven track record at Dollar Tree, excelling in team leadership and problem-solving. Enhanced customer satisfaction through effective communication and staff training initiatives, ensuring compliance with policies. Skilled in operations management, I foster strong vendor relationships to drive efficiency and service excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Operations Manager
Dollar Tree
07.2023 - Current
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Dietary Aide
Christian Care Retirement Community
08.2022 - 12.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
High School Diploma -
Bluffton High School
Bluffton, IN05.2023
Skills
- Problem-solving
- Operations management
- Team leadership
- Customer service
Timeline
Operations Manager
Dollar Tree
07.2023 - Current
Dietary Aide
Christian Care Retirement Community
08.2022 - 12.2022
High School Diploma -
Bluffton High School
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