Overview
Work History
Education
Skills
Certification
Timeline
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Sophia Gaumer

Westfeild

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress

Prime 47 Carmel At Clay Terrace
Carmel
03.2022 - Current
  • Strengthened Prime's brand by engaging clients at private events and trade shows.
  • Delivered high-class experiences through exceptional communication and comprehensive product knowledge.
  • Explained daily specials, provided menus, and addressed inquiries regarding menu items.
  • Recommended wines based on customer preferences, showcasing extensive knowledge of wine list.

Office Manager

Prime 47 Carmel At Clay Terrace
Carmel
06.2024 - 11.2024
  • Maintained filing system for records, correspondence and other documents.
  • Developed and implemented office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Assistant General Manager

Bubs Burgers
Carmel
03.2021 - 05.2022
  • Designed team-building exercises and managed recruitment of employees aligned with Bubs values.
  • Collaborated with vendors to place orders, track inventory, and process monetary transactions.
  • Generated daily reports summarizing sales, inventory levels, and operational metrics.
  • Formulated strategies to enhance sales performance and increase profitability.
  • Addressed customer complaints in a timely manner while upholding professionalism.

Waitress

Bubs Burgers
Carmel
06.2018 - 03.2021
  • Delivered exceptional customer service during dining experiences for parties of up to 20 guests.
  • Memorized over 40 product offerings to respond to customer inquiries with precision.
  • Trained new team members on operational procedures and customer service standards.

Education

High School Diploma -

Indiana Connections Academy
Carmel, IN
05-2021

Esthetics - Esthetician

Aveda Institute
Carmel, IN

Skills

  • Customer service
  • Quick learner
  • Critical thinking
  • Organization
  • Problem solving
  • Teamwork and Collaboration
  • Time management
  • Hospitality service expertise

Certification

  • MUD Certified
  • Lash Certified

Timeline

Office Manager

Prime 47 Carmel At Clay Terrace
06.2024 - 11.2024

Waitress

Prime 47 Carmel At Clay Terrace
03.2022 - Current

Assistant General Manager

Bubs Burgers
03.2021 - 05.2022

Waitress

Bubs Burgers
06.2018 - 03.2021

High School Diploma -

Indiana Connections Academy

Esthetics - Esthetician

Aveda Institute

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Sophia Gaumer