Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Sophia Ponnezhan

Saint John

Summary

Dynamic and dedicated professional with extensive experience in customer service at Arek Bakiej. Proven ability to build relationships and enhance customer satisfaction through effective communication and problem-solving skills. Adept at operating cash register systems with accuracy while mentoring team members to improve overall performance and productivity.

Overview

3
3
years of professional experience

Work History

Cashier

Arek Bakiej
12.2023 - 12.2024
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Welcomed customers and helped determine their needs.

Cashier

Ed Welch
05.2022 - 12.2023
  • I would greet customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Busser

Gal
05.2022 - 07.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

BBA - Marketing

University of San Diego
San Diego, CA
05-2028

High School Diploma -

Marian Catholic
Chicago Heights, IL
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Professionalism and courtesy
  • Cash register systems
  • Product restocking
  • Multitasking
  • Good at answering the phone
  • Good at solving problems

Accomplishments

-graduated with honors

-graduated polish school

-tutored kids in polish school

Languages

Polish
Native or Bilingual

Interests

  • Volunteering
  • doing friends hair and makeup
  • Playing Sports

Timeline

Cashier

Arek Bakiej
12.2023 - 12.2024

Cashier

Ed Welch
05.2022 - 12.2023

Busser

Gal
05.2022 - 07.2022

BBA - Marketing

University of San Diego

High School Diploma -

Marian Catholic

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Sophia Ponnezhan