Sophia Satterfield
Sycamore Senior Living
Indianapolis
2
Languages
2
years of professional experience
Driven Senior at Indiana University Indianapolis pursuing a Bachelor of Public Health in Health Services Management, seeking a Healthcare Administration Internship. Offers over 3 years of customer-facing experience in fast-paced settings, strong communication and problem-solving abilities, and a commitment to enhancing community well-being.
Work History
Server
1 Month- Took residents’ meal and drink orders to ensure personalized dining experiences
- Take residents’ meal and drink orders
- Provide friendly, respectful service to residents
- Supported residents during meals
- Provided friendly, respectful service to enhance resident satisfaction
- Assisted residents with basic dining needs to promote comfort and enjoyment during meals
- Follow food safety and sanitation procedures
Sales Floor Associate
7 Months- Provided personalized customer assistance and tailored product recommendations in high-traffic department, enhancing customer satisfaction
- Resolved customer inquiries and directed individuals to appropriate resources
- Coordinated with team members to streamline department flow during peak hours, improving service delivery
- Balanced customer service with operational tasks while training and supporting team members
- Managed customer service and operational tasks while training and supporting team members, fostering a collaborative work environment
Front Desk Associate
9 Months- Greeted guests, managed high call volume, and processed reservations and billing accurately and professionally
- Resolved customer concerns promptly, ensuring positive first impressions and satisfaction
- Trained new hires and coordinated with team members to ensure smooth daily operations
Education
Bachelor of Public Health - Health Services Management
- Expected Graduation: May 2027
- GPA: 3.2
Skills
Customer communication
Active listening
Conflict resolution
Time management
Organizational skills
Food service
Team collaboration
Safety compliance
Order Management Systems
Microsoft Office
Strong work ethic
LANGUAGES
English (fluent)
Spanish (Intermediate)
Timeline
Server
Sycamore Senior Living
08.2026 - CurrentRead More
Sales Floor Associate
Lowe’s Home Improvement
07.2025 - 02.2026Read More
Front Desk Associate
Woof Gang Bakery and Grooming
07.2024 - 04.2025Read More
Indiana University Indianapolis
Bachelor of Public Health from Health Services Management
Read More