SOPHIYA RANI
Summary
Proactive and results-driven sales professional with experience in customer relations, retail sales, and business development. Proven ability to manage end-to-end sales cycles, build strong client relationships, and contribute to revenue growth. A committed team player with excellent communication, negotiation, and multitasking skills, focused on continuous learning and professional growth.
Overview
6
6
years of professional experience
Work History
Business Development Manager - Sales
BHIVE Workspace
04.2025 - Current
- Lead site visits and client negotiations to drive successful deal closures
- Manage complete client onboarding from requirement gathering to final move-in
- Prepare and review contract and lease agreements in coordination with legal and accounts teams
- Oversee office space customization and expansion based on client requirements
- Handle workspace solutions including open workstations, private cabins, managed offices, and studios
- Execute commercial real estate negotiations using market analysis and pricing strategies
- Maintain strong client relationships through proactive communication and post-sale support
- Coordinate with internal teams including legal, customer success, design, and accounts
- Maintain accurate sales pipeline data using HubSpot CRM
- Contribute consistently to revenue targets and overall business growth
Executive - Retail Sales
BHIVE Workspace
12.2024 - 04.2025
- Conducted site visits and handled client negotiations to support deal closures
- Managed end-to-end sales processes including client onboarding and space allocation
- Assisted in contract preparation and internal coordination
- Maintained strong client communication and relationship management
- Updated and tracked leads and sales activities using CRM tools
Executive - Presales & Business Development
BHIVE Workspace
02.2022 - 11.2024
- Managed inbound and outbound sales calls and client communications
- Tracked leads and interactions using Zoho CRM
- Handled website, Tawk chat, and social media inquiries professionally
- Prepared client activity reports and ensured timely follow-ups
- Coordinated hospitality and negotiation calls with prospects
- Distributed leads to retail and enterprise sales teams
Customer Relation Officer
Hinduja Global Solutions - Altruist
10.2019 - 06.2021
- Provided customer support for hospital services and patient coordination
- Scheduled appointments and managed customer inquiries
- Collected feedback to improve service quality
- Handled escalation calls and resolved issues professionally
- Delivered consistent voice and customer support services
Education
Bachelor of Business Administration - Pursuing
University of Mysore
02.2026
Pre-University Course -
Jyoti Nivas Pre-University College
BangaloreSkills
- Business Development & Revenue Growth
- Sales & Negotiation
- Client Relationship Management
- Commercial Real Estate Sales
- CRM Tools (HubSpot, Zoho CRM)
Training
Soft Skills Training, Focused on communication, interpersonal effectiveness, and professional development.
Timeline
Business Development Manager - Sales
BHIVE Workspace
04.2025 - Current
Executive - Retail Sales
BHIVE Workspace
12.2024 - 04.2025
Executive - Presales & Business Development
BHIVE Workspace
02.2022 - 11.2024
Customer Relation Officer
Hinduja Global Solutions - Altruist
10.2019 - 06.2021
Bachelor of Business Administration - Pursuing
University of Mysore
Pre-University Course -
Jyoti Nivas Pre-University College