Soudari Bhavani

• Answered customer inquiries regarding billings, payments, account status.
• Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
• Tracked changes in legislation that could affect billing procedures.
• Answered customer questions to maintain high satisfaction levels.
• Implemented new policies related to billing processes when required.
• Handled accounts payable and receivable, including invoicing and payment processing.
• Collaborated with internal departments to resolve discrepancies quickly and accurately.
• Performed month-end close activities related to the Billing process.
• Generating PO’s as per requirement and doing follow up on missing PO’s

Research, review and reconcile the accounts before renewing

- Tracking KYC and review the mandatory documents for the new accounts and ensuring are they with policy and procedures.

- Processing reports of new accounts according to the client set up rules.

- Working with different region accounts.

- Reviewing the different type of agreements related to trust, custody accounts.

- Reconciling the account details from download received through DOCUMENTUM application.

- Connecting with the customers through online and providing the end solution.

- Following up on the payments from the customer.

- Interacting with SSM’s on the daily basis related to payment escalations.

- Reconciling the account details which we extract from the ERP application.

- Prepared and performed tasks related to auditing.

- Closely observing monthly, quarterly, annual targets and working on high priority base of higher renewal value accounts.

- Generating PO’s as per requirement and doing follow up on missing PO’s

-Responsible for going into new vendor situations and doing the initial evaluation of a project.

-Performed account reconciliations

Performed 3way matching and reconciling the Invoice.

-Prepared reports and perform variance analysis of financial statements.

-Handled escalations and analyze the root cause to avoid further escalations

Research and analyze vendor disputes related to payments and receivables within a given TAT.

-Reconciliation regarding vendor disputes against discrepancies of cost, quantity and allowances

- Audited invoices for cost, quantity, legitimacy or duplication

- Prioritized the invoices according to their payment terms

- Contacted vendors to resolve their account discrepancies.

- Also done EDI testing by pulling Raw data of invoice from vendor portal and Found out the errors of rejection of EDI invoice made modifications then resubmit the same correct EDI raw data in the portal so that would transmit through EDI for smoothly for payment.