Sougata Chakraborty
Automation Architect
Kolkata
Summary
Startup Founder with a proven track record at GRIPA Consultancy Services LLP, adept in operations management and technical project management. Leveraged business networking and Technical expertise to drive a 23.63 lakh annual revenue and achieve significant client satisfaction. Specialized in delivering innovative automation solutions, demonstrating a 20% cost reduction at Applied Materials through intelligent automation.
Overview
18
18
years of professional experience
Work History
Startup Founder
GRIPA Consultancy Services LLP
06.2023 - Current
- Conceptualized and established an innovative startup focused on intelligent automation services.
- Defined and executed the company's vision, mission, and strategic objectives.
- Spearheaded the design, development cutting-edge automation solutions that streamline business processes.
- Negotiated and secured contracts with clients, generating revenue growth.
- Established a customer-centric approach, ensuring high levels of client satisfaction and retention.
- Successfully launched and scaled the startup to 23.63 lakhs annual revenue.
- Worked with Govt. of West Bengal to created and implemented technical solution with mobile network provider to secure OTP based financial transaction by identifying the location of the device. This helped reduce great amount of OTP theft cases in financial transactions. Technology Used: Python FastAPI and MS SQL Database
- Implemented multiple intelligent automation solution for a India based BPO organization. After automation overall customer satisfaction rate gone high for providing resolution or communication on time with 90% accuracy. Saved 18% cost on YOY basis by reducing the headcounts and producing error free output. Technology Used: Microsoft Power Automate and SQL server with Power Bi for different Business reports.
- Worked with Philippines based Micro-finance company to develop and implement intelligent automation throughout the organization for different department like (HR, Finance, Loan) and different process (Like Recruitment, Payroll, Financial Accounting, Leave management, Customer Management). Technology Used: Python (Django), PostgreSQL, UiPath, Power BI
- Worked with India based manufacturing company to develop different automation solutions for different departments (HR, Finance, Manufacturing). Also developed ticketing solution. This will be integrated with IoT devices for there different machines for predictive maintenance. Technology Used: Microsoft .Net, SQL server, Power Automate.
Automation Solution Architect
Applied Materials(SOA IT Solution Private Limited)
02.2021 - 02.2023
- Provide Intelligent Automation solutions to improve efficiency, productivity, and customer experience for different internal processes of different departments of Applied Materials using UiPath Automation tool, Python, C#, VBA technology
- Collaborated closely with international Finance & Accounting teams to comprehensively understand various F&A processes, including Invoice Processing, Vendor Management, Supplier Reconciliation, Purchase Order Processing, and Supplier Payment. Identified key pain points within these processes. Leveraged this understanding to design tailored intelligent automation solutions, creating detailed Software Design Documents (SDDs) and defining reusable components within a multi-bot architecture using UiPath tools. These automation solutions yielded significant cost and time savings. For instance, in Invoice Processing, we reduced processing time by 60%. This improvement indirectly benefited the vendor payment cycle, enabling the company to negotiate higher discounts on vendor payments. Overall, these initiatives resulted in a 20% reduction in costs compared to the previous year.
- Accelerated project delivery with effective management of cross-functional teams, adhering to agile methodologies and best practices.
- Worked with Supply chain department and found multiple automation opportunity in Supply Chain for different processes like Order Management, Shipment Tracking, Returns Management, Carrier Selection etc. The order management process cycle time reduced from 4 hours to 1.5 hours. Reduced head count on the process and gave cost benefit.
- Worked with BA and Developers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive automation solution.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating automation concepts and design into understandable terms for all parties involved in projects.
RPA Solution Architect
UiPath
06.2018 - 02.2021
- Worked with customers or prospective customers to develop integrated automation solutions and lead detailed UiPath architectural dialogues to facilitate delivery of comprehensive automation solution.
- Worked as a Customer Success Manager and Technical Account Manager for multiple customer accounts (Cocacola, VMware, Conduent etc) for UiPath. Which helped upselling of UiPath licenses around 150K USD.
- Worked with biggest Oil and Gas manufacturing company in Suadi Arabia to Integrate and Implement Robotic Process Automation using UiPath, for different departments (like Financial and Accounting, HR, Supply Chain) of the organization. Over all 26 bots was designed and developed using UiPath. The automations gave great saving in terms of Cost, Human hours and improved data quality.
- Worked with Uber to create automation solution for 8 automation bots using UiPath. We have automated 8 different Financial process and Reportings.
- Improved automation solution efficiency by designing and implementing scalable architectures for clients.
Associate Manager-Automation
Accenture
04.2017 - 05.2018
- Worked with Accenture PEGA robotics (Openspan) capability team.
- Developed multiple capability like (Excel reading, writing, Popup handling, API handling) in OpenSpan using .Net technology and c# as Openspan was developed using .net technology.
- Created multiple POC for different customer to showcase the capability of Pega robotics.
- I was part of the pre-sales team to communicate the benefit of the automations and how PEGA robotics can help them to implement automation in there organization.
Technology Lead
Infosys BPO Ltd, Bangalore
02.2010 - 04.2017
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
- Developed an Automation tools using .net technology and c#.
- Developed multiple automation solutions using .net technology for different international customers.
- Worked with UK based bank in UK to make them understand the benefits of robotic process automations and how technology can help to create those automations. Also implemented multiple automation solutions for that bank.
- Worked with US based bank and delivered large scale automations for the same bank.
Software Developer
Reliance BPO
12.2006 - 08.2009
- Developed a LMS system for Reliance BPO using microsoft .Net technology. This system was developed for Training and Development department of reliance BPO for Offline and online trainings. Implemented SCORM for online courses to track progress.
- Developed a Test System to have Online assessment for the different employees using .Net technology, JavaScript.
- Developed a Single Sign On with windows authentication component for all the different internal websites of Reliance communications using Java.
Education
Master of Computer Applications - Computer And Information Sciences
Netaji Subhas Open University
Kolkata, India 04.2001 -
Skills
Business Networking
Data-driven decision-making
Operations Management
Technical knowledge
Consulting
Client Engagement
Software Development Lifecycle
Technical Project Management
API Design and Management
Microservices Architecture
DevOps Implementation
Business Process Analysis
Containerization Technologies
Enterprise Architecture Design
Artificial Intelligence Implementation
Machine Learning Integration
Code Development
Technical Documentation and Reporting
Technical Guidance
Requirements Analysis
UiPath,Microsoft Power Automate
AWS, Azure
Power BI
Python, C#, VBnet
NodeJS, ReactJS, ExpressJS, Bootstrap
MS SQL, PostgreSQl, Mongo DB
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
English
Advanced (C1)
Timeline
Startup Founder
GRIPA Consultancy Services LLP
06.2023 - Current
Automation Solution Architect
Applied Materials(SOA IT Solution Private Limited)
02.2021 - 02.2023
RPA Solution Architect
UiPath
06.2018 - 02.2021
Associate Manager-Automation
Accenture
04.2017 - 05.2018
Technology Lead
Infosys BPO Ltd, Bangalore
02.2010 - 04.2017
Software Developer
Reliance BPO
12.2006 - 08.2009
Master of Computer Applications - Computer And Information Sciences
Netaji Subhas Open University
04.2001 -
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