Souheila Touati
Finance Officer
Doha
Summary
Proven finance professional with a track record of enhancing financial processes at Hamad International Airport. Excelled in financial reporting and bank reconciliation, reducing outstanding debts significantly. Skilled in mentoring teams and improving efficiency, demonstrating strong leadership and financial administration capabilities. Achieved notable customer satisfaction levels in previous roles, showcasing exceptional problem-solving and communication skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Finance Officer
Hamad International Airport
03.2023 - Current
- Ensuring timely payment of invoices and reducing outstanding debts.
- Performing period end closing activity i.e.GL processing, provisioning, GL scrutiny, accruals posting & bank & intercompany reconciliations
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Ensuring on time closing of books of accounts & preparing financial statements & review GL schedules
- Preparing all reconciliations & schedules on monthly basis for internal review & yearly for audit purpose
- Performing data entry & booking of general entries in ERP
Customer Service Associate
Diet Delights
06.2021 - 02.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Responded to customer calls , emails and social media enquiries with consistent customer service across multiple channels.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Solved problems with products and services by providing customers with technical support.
- Used clinic software system to generate invoices and process client payments.
Auditor Supervisor
Accounting Firm Wajdi Guerfala
11.2020 - 05.2021
- Mentored junior auditors, and improving overall team performance.
- Implemented data analytics tools to improve the accuracy and efficiency of audit procedures.
- Ensure efficiency of internal controls.
- Developed comprehensive audit plans, ensuring thorough coverage of all areas within the organization.
- Ensure complete audits report on time and submit it to the manager for review.
Treasury Supervisor
Kidzania Doha
11.2018 - 03.2020
- Responsible on cash issuance at the beginning of the day.
- Register on any inconsistency identified during the reconciliation procedures.
- Preparing daily reports on the total transactions, revenue, attendance to be send to the top management at the end of the day.
- Preparing monthly for the top management according to their needs in terms of operations.
- Review and reconcile transactions and financial activities according to policies; records changes and resolve differences and corrects errors as required.
Bank Teller
Banque De Tunisie Et Des Emirats
05.2016 - 10.2018
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Complete special requests by closing accounts , taking orders for cheques , exchanging foreign currencies and completing safe-deposit box procedures.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Education
Bachelor of Science - Techniques of International Commerce
Faculty of Economics And Management
Tunis, Tunisia 04.2001 -
Skills
Financial Administration
Accounts Receivables
Financial Reporting
Financial Statements
Bank Reconciliation
Timeline
Finance Officer
Hamad International Airport
03.2023 - Current
Customer Service Associate
Diet Delights
06.2021 - 02.2023
Auditor Supervisor
Accounting Firm Wajdi Guerfala
11.2020 - 05.2021
Treasury Supervisor
Kidzania Doha
11.2018 - 03.2020
Bank Teller
Banque De Tunisie Et Des Emirats
05.2016 - 10.2018
Bachelor of Science - Techniques of International Commerce
Faculty of Economics And Management
04.2001 -