Summary
Overview
Work History
Education
Skills
Timeline
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Soujanya Jain

DAKSHINA KANNADA

Summary

• Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.

Overview

10
10
years of professional experience

Work History

Administrative Coordinator

Aishwarya color Lab
03.2014 - Current
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Collaborated in timely processing of billing and accounts receivables.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Customer Service Representative

ICICI BANK LTD
07.2008 - 05.2009
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

Education

BBA - COMMERCE

Alvas College of Business Management
MOODUBIDRE
07.2007

Skills

  • Multitasking Abilities
  • Flexible and Adaptable
  • Problem-Solving
  • Teambuilding
  • MS Office
  • Photoshop

Timeline

Administrative Coordinator

Aishwarya color Lab
03.2014 - Current

Customer Service Representative

ICICI BANK LTD
07.2008 - 05.2009

BBA - COMMERCE

Alvas College of Business Management

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Soujanya Jain