Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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SOUJANYA KALAGOTLA

Hyderabad

Summary

Salesforce Analyst with 2 years of hands-on experience in designing, developing, and implementing Salesforce solutions proven track record of delivering high quality technical solutions that optimize business processes, improve user experience, and drive revenue growth. And also, skilled Epic Systems Analyst with a proven track record of 1.4 years, committed to delivering exceptional results. Acknowledged for swift module development, adept problem-solving, and positive user reviews. Key in mentoring colleagues, promoting knowledge exchange, and building solid relationships with onshore SMEs and Operation teams. Holds certification in EpicCare Inpatient Orders. And also Seeking opportunities to leverage my expertise and contribute to the success of forward-thinking organizations.

Overview

4
4
years of professional experience

Work History

Application Development Analyst

Accenture
Hyderabad
11.2022 - Current
  • Analyzed technical problems with high accuracy and attention to detail
  • Designed, implemented and monitored changes to operations and processes
  • Evaluated technical needs of organization
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions
  • Collaborated with upper management to drive strategy and implement new processes
  • Worked on over 500 issues and build tasks, demonstrating efficiency in issue resolution and task completion
  • Mapped configuration for workstation and printer records, tested and ensured interoperability between workstations and printers in Epic production environment
  • Certified in EpicCare Inpatient Orders module
  • Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build and testing the workflows.

Application Development Analyst

Accenture
Hyderabad
12.2020 - 10.2022
  • Results-driven Salesforce Analyst with extensive expertise in implementing, customizing, and maintaining Salesforce solutions
  • Proficient in developing Triggers, Apex Classes, Test Classes, and Lightning Flows to address various functional requirements
  • Adept at utilizing Force.com API, SOQL, and SOSL to optimize application performance
  • Experienced in Salesforce customization/Salesforce.com, including custom objects, workflows, process builder, tabs, Roles, Profiles, Sharing Rules, validation rules, and page layouts
  • Strong knowledge of Salesforce Governor limits, with a proven track record of optimizing code within these limits
  • Proficient in designing and configuring Salesforce Vlocity components which included Omniscripts,Data raptors, integration procedures to enhance the functionality and user experience of Salesforce CRM.

Skills

  • Epic Systems
  • EpicCare Inpatient Orders
  • Electronic Medical Record EMR
  • Salesforce Lightning Componnent Development LWC
  • Customization and Configuration
  • Vlocity/Omnistudio development
  • API integration

Accomplishments

  • Commitment to the work Through efficient project management and teamwork, my team had made the enhancements to 48 from 154 in 4 months.
  • Exceeded throughput target by 90%
  • Cutting building time & fixing key issues with problem solving skills before the connect with stakeholders and gave an output with correct build to the clients.

Languages

  • English Proficient
  • Telugu Native
  • Hindi Advanced

Timeline

Application Development Analyst

Accenture
11.2022 - Current

Application Development Analyst

Accenture
12.2020 - 10.2022

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SOUJANYA KALAGOTLA