Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Certification
Generic
Soujanya P Kulkarni

Soujanya P Kulkarni

Bengaluru

Summary

Dynamic and results-driven Senior Engineering Program Manager with a track record of successfully leading and managing complex technical projects. With extensive experience in the IT sector, I have received recognition for creating a high number of KB articles and achieving the highest number of CSATs. I excel in stakeholder and cross-functional team management and have a proven ability to lead, organize, and deliver projects on time. My future goals include finding challenging projects and growing professionally as a Technical Program Manager, leveraging my diverse skill set and experience to drive impactful results in a new role.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Engineering Program Manager

Dell Technologies
08.2023 - Current

As an Engineering Program Manager at Dell Technologies, I lead a product team and oversee Network Security, Vulnerability Management, and Automation programs. I drive the strategic planning and execution of complex engineering projects, ensuring alignment with business objectives and high-quality deliverables by implementing Scrum @ Scale across the teams.

  • Manage multiple programs simultaneously, ensuring seamless integration and coordination across teams and departments.
  • Lead the development and implementation of robust network security and vulnerability management solutions, ensuring the protection and integrity of critical data and systems.
  • Drive automation initiatives to streamline processes, enhance efficiency, and reduce operational overhead.
  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring adherence to timelines and budgets.
  • Utilize my expertise in Jira to support release management and draft comprehensive Business Requirement Documents.
  • As part of EPM role, regularly worked on Process Improvements and documentation taht helped the Dev, QE and Product Owners.

Senior Analyst, Project Management

Dell Technologies
07.2016 - 08.2023
  • Contributing to Product Operations team of 50+ FTEs as Scrum Lead / Project Manager.
  • Established and managing Automation as Service Project - which offers RPA, Website dev, Test automation, AI/ML solutions to manual processes, with 12+ Developers, 4 tech leads (Including resource management, timeline discussion, stakeholder / Business user management etc.)
  • Developed and maintaining 2 BOTs using Automation Anywhere 360.
  • Handling JIRA / Confluence for entire BU - tracking, timeline managing 4 projects within Jira.
  • Working on Product Authoring Code tool as Scrum lead (Including IT liaison, Sprint / Backlog planning, Release activities)
  • Work as Product Owner for couple of initiatives (AaaS, JET-Jira integration).
  • Worked as Exec Amin, Manual QA, BA and Scrum Master before Project Management role in EMC.

Administrative Assistant

Unilever Company
03.2015 - 06.2016
  • Delivered top-notch administrative support to IT Director, promoting excellence in office operations.
  • Supported 3 IT leaders and Business Units by managing budgets, scheduling appointments and organizing itinerary.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Executive Administrative Assistant

Tesco
09.2012 - 04.2014
  • Handled confidential and sensitive information with discretion and tact.
  • Answered high volume of phone calls and email inquiries.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.

Associate

Fidelity Investments
06.2010 - 06.2012
  • Working on backend US retirement accounts and on their investments in NYSE.
  • Ensuring discretion and compliance.

Education

Bachelor of Commerce - Financial Accounting, Income Tax

Bishop Cotton Women's Christian College
07.2010

Skills

  • Planning and coordination
  • Stakeholder Management
  • Requirements Analysis
  • JIRA
  • Program Management
  • Project Planning
  • Agile Methodologies
  • Scrum Framework
  • Process Improvements
  • Interpersonal Communication

Additional Information

Proudly part of Women In Technology ERG's core team - program managing events / initiatives (including Career transformation program, Patent & Tech mentoring program)

Organized Product TechXperience at Dell India level for Women Technocrats.

Program led Art of Patenting and SheInnovation Sparks - 2 Dell wide big programs for Dell women employees.

I have been part CSR groups - organizing many CSR activities with association with many NGOs at BU levels.

Recently accepted as core team member of LeanIn Women In Technology, India team.

Timeline

Engineering Program Manager

Dell Technologies
08.2023 - Current

Senior Analyst, Project Management

Dell Technologies
07.2016 - 08.2023

Administrative Assistant

Unilever Company
03.2015 - 06.2016

Executive Administrative Assistant

Tesco
09.2012 - 04.2014

Associate

Fidelity Investments
06.2010 - 06.2012

Bachelor of Commerce - Financial Accounting, Income Tax

Bishop Cotton Women's Christian College

Certification

  • Certified Scrum Master, Scrum Alliance
  • Registered Product Owner, Scrum Inc. Lab
  • Registered Scrum Master, Scrum Inc. Lab
  • Business Analytics - Nano Degree, Udacity


Soujanya P Kulkarni