Summary
Overview
Work History
Education
Skills
Timeline
Generic

Soujanya V

Bangalore

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion. Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Meticulous Credit Analyst promoting a background in credit bureau report reviews and communicating with commercial clients. Experienced in credit approvals and limits. Offering a successful career history spanning several years. Analytical and results-driven credit analyst with proven experience in financial modeling, risk assessment, and portfolio management. Skilled in interpreting complex financial data to advise on creditworthiness and investment opportunities. Demonstrated ability to improve loan application processes and underwriting standards, leading to more efficient decision-making and reduced default rates. Adapt at working within regulatory frameworks to ensure compliance while optimizing financial performance. Great multitasker and critical thinker with devotion to accuracy and efficiency. Supervises and leads office to maximize and streamline functionality.

Overview

6
6
years of professional experience

Work History

Manager

UCO Bank
Bangalore
04.2022 - Current
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Developed and implemented strategic plans to achieve company objectives.
  • Conducted performance reviews for team members.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned work and monitored performance of project personnel.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Delegated work to staff, setting priorities and goals.
  • Proposed or approved modifications to project plans.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Wrote contracts and terms for approved credit requests, fulfilling legal and financial requirements to protect institution.
  • Reviewed credit applications and financial statements to determine customer creditworthiness.
  • Forecasted credit needs and client payment abilities to support accurate and effective decision-making.
  • Prepared and submitted loan applications to underwriters.
  • Coordinated with legal teams when necessary to ensure compliance with applicable laws and regulations.
  • Double-checked account and application information provided by clients to assist in making accurate credit decisions.
  • Assessed risks and application details for clients to compare data against standard loan approval and denial structures, minimizing risk and maximizing business returns.
  • Examined collateral to establish market value and assessed repayment capacity using secondary revenue sources before loan approval.
  • Monitored customer account activity to identify any potential risks or issues.
  • Verified current and historical residences, property ownership and various types of debt by accessing public records and directories.
  • Produced and filed applications and related documentation for regulatory procedures.
  • Established relationships with key clients, while maintaining existing customer base.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Assistant Manager

UCO BANK
BANGALORE
05.2019 - 03.2022
  • Verified customer identity using public records, financial databases, and other reso
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned special events such as grand openings or seasonal promotions.
  • Established daily work schedules for store personnel based on customer traffic patterns.

Junior Associate

STATE BANK OF INDIA
MYSORE
12.2018 - 05.2019
  • Ensured that all safety protocols were followed when working on or near an ATM machine.
  • Worked closely with other departments such as IT, Risk Management, Security, as needed.

Education

BACHELORS OF ENGINEERING - ENGINEERING IN ELECTRONICS AND COMMUNICATION

SRI JAYACHAMARAJENDRA COLLEGE OF ENGINEERING
MYSORE
11-2016

Skills

  • Customer service
  • Financial analysis
  • Regulatory compliance
  • Risk assessment
  • Team leadership
  • Relationship building
  • Effective communication
  • Time management
  • Staff management
  • Schedule preparation
  • Performance evaluations
  • Marketing
  • Decision-making
  • Customer relationship management (CRM)
  • Verbal and written communication
  • Sales techniques
  • Negotiation
  • Clear communication
  • Risk management
  • Business development

Timeline

Manager

UCO Bank
04.2022 - Current

Assistant Manager

UCO BANK
05.2019 - 03.2022

Junior Associate

STATE BANK OF INDIA
12.2018 - 05.2019

BACHELORS OF ENGINEERING - ENGINEERING IN ELECTRONICS AND COMMUNICATION

SRI JAYACHAMARAJENDRA COLLEGE OF ENGINEERING
Soujanya V