Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Flexible Change Analyst known for providing smooth, streamlined operational modifications. Exploits historical data and technical savvy to produce strategic plans guaranteed to produce positive movement in production and compliance metrics. Dedicated to helping businesses derive optimal results with minimal budgetary outlays.
Overview
10
10
years of professional experience
Work History
HR Business Partner
ITC Infotech Pvt. Ltd
Bangalore
05.2021 - Current
New hire orientation - coordinated new hire orientations and provided onboarding and training for new employees.
Performance Management - Complete cycle
Attrition and Retention
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Rewards & Recognition - POB, TAP Award
Bench Management
Liaised between multiple business divisions to improve communications.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Developed and delivered special events for company employees. - Promotion activity
Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
Worked as effective team member while contributing to local and regional HR projects.
Instructed senior leaders on appropriate employee corrective steps.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Improved team morale by resolving [Type] inquiries on new hire initiatives and employee workforce matters.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Facilitated communication and coordination between employees and management to keep parties informed.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Collaborated with cross-functional departments to create, manage and maintain [Software] and [Software] reporting.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
Coordinated technical training and personal development classes for staff members.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
HR Business Partner
Huawei Technologies India Pvt. Ltd
Bangalore
04.2012 - 09.2019
Key Highlights (Organization, :
Performance Management System
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Formulated and driven Performance Management framework - 4 Business Units (700+ employees) Mid-Year/Annual cycle
Worked closely with HQ, India Leadership and employees to strategize and implementation of PMS transition by enhancing Goals Transparency and Continuous Coaching
Accomplished HAY and Designation promotion as per defined cycle and criteria
Led workshops/training sessions to leaders and employees w.r.t
PMS process and portal
Enable continuous coaching and counselling to first line managers/leaders
Collated Feedback to improvise team’s success through individual’s performance & career development and derive performance improvement programs
Issue performance improvement plan for low performing employees and enable continuous growth in performance
Talent Mapping/ Data Analysis –
Job Matching/Mapping w.r.t
HAY/Designation of eligible employees for promotion assessment as per the defined criteria
Identify low performed managers and define improvement plan on people skills and handle employees’ grievances based on PMS survey feedback and 1-on-1 discussions
Review and analyse data to identify trends and recommend solutions to improve performance, retention and employee experience
Monthly reports on various activities to senior management.
Liaised between multiple business divisions to improve communications.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Managed full cycle of recruiting, hiring and onboarding new employees.
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
Promoted and enabled necessary changes to align operations with strategic plans.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Developed and delivered special events for company employees.
Collaborated with leadership to assess and improve policies across board.
Instructed senior leaders on appropriate employee corrective steps.
Improved team morale by resolving [Type] inquiries on new hire initiatives and employee workforce matters.
Reduced process gaps while supervising employees to achieve optimal productivity.
Collaborated with cross-functional departments to create, manage and maintain [Software] and [Software] reporting.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
HR Generalist
ITC Infotech Pvt. Ltd
Bengaluru
10.2010 - 03.2012
On-Boarding
Candidature documents verification of prospective joiners
Appointment Letter generation and On-Boarding formalities
Contract extension letter for fixed term employees, board notes for spouse hire and rehire cases based on business requirements
Generating, tracking and publishing of various reports on daily and monthly basis
Pre-medical check for new joiners
Background Verification (BGV)
Pre-Employment check for prospective joiners
Post-Employment check for new joiners
BGV for existing employees based on business need
Followed up with vendors to provide reports within stipulated timelines
Informing respective HR BPs about red cases and close minor discrepancy cases based on collating necessary approvals from management.
HR Business Partner
Huawei Technologies India Pvt. Ltd
01.2010
Years
Professional Summation, with vast experience consisting of highly stimulating and significant projects across various business units bridging HR Business Partnering and Specialist Roles in complex and elevated growth environments
Significantly contributed in the areas of Performance Management, Employee Engagement, HR Analytics, Talent Succession Planning, Change Management, HR Operations, Organizational Development, Leadership Development over the years
Core Skills
Strategic HR, Business Partnering - Plan & drive systematic people strategies in consultation with Senior Leadership, headcount planning aligned with the business strategy
Organization Development, Talent Management & HR Project Management - Plan for Core HR programs & OD interventions such as Performance Management, Leadership Skills, Talent Management, flexible & diverse workplace, recognition programs, climate surveys, succession plan etc
Employee Relations & Engagement - Lead employee engagement activities, successfully handled ER (disciplinary & grievance) cases, partnering with business on resolving people related challenges
HR Processes & Policies - Designed & realigned processes like Employee On-boarding, Probation Process, exits and Performance appraisal with measurable improvements, redesigned key policies that promotes in employer branding
Accolades, PMS survey satisfaction rate increased to 4.28/5 against targeted goal 4.1 - 2018
Certificate of Excellence” award as HR BP - 2017
Excellent OEC Manager” award for conducting employee engagement activities - 2016
Future Star Award” chosen by various dept
Members - 2015
Best Contributor” team award - H1 & Annual 2014
Organizational level award for streamlining L&D through TMS tool at BU level - 2013
Change Management
Study and share PMS related Best Practices followed across industries to senior management to bring in acceptance of culture change
Performed Organization Climate analysis and Manager Feedback Program analysis, identified the gaps and actions needed for improving the organization climate score for BUs
Created and implemented the Organization climate improvement plan for all the teams
Professional Overview & Key Highlights (Business Unit Level):
Performance Management System (PMS)
Competency & Qualification (C&Q) evaluation process across BL & supported Hay Level Promotion
Probation Assessments for all the new hires and completed confirmation appraisal process as per defined SLA.
Mid-Year and Annual appraisal process across all levels, coordinating for effective closure of first & second appraisal communication process including employees’ confirmation on the same
Hi-Potential identification & Succession Planning for key roles and management of Low Performance Pool (LPP)
Conducted the PBC (KRA) audit to ensure all the mandatory points are covered while creating a PBC
Conducted the PMS survey every half year to identify the gaps and improvement areas in the PMS system
Enable continuous coaching and counselling to first line managers/leaders
Learning & Development
Conducted role based trainings at BU level and created learning materials portal based on various role & extended support to complete training programs
Analyse post-training effectiveness based on feedback and discuss with business managers to improvise programs and courses
Compensation & Benefits
Execution of compensation plan like annual salary review, variable pay like bonus and high-end talent incentives in the BU
Enhanced Employee care based on various parameters of salary analysis l- Employee Performance/ Salary band
Rewards & Recognition
Formulate and implement comprehensive reward strategies which resulted in the retention of right employees with high level of motivation
Identify existing reward issues in the BU and redefined rewards strategy on timely basis
Execution of awards cycle from end to end by following process
Employee Engagement
Plan employee relationship strategies and activities pro-actively
Handling employee engagement initiatives like formal 1-on-1, Open House Sessions, Fun Events
Employee Satisfaction Survey - Conduct surveys and analyse results, frame actions to help teams to improvise, communicate with the leaders/managers and ensure identified actions are implemented
Handle grievances and take necessary actions w.r.t
Employee concerns based on the interactions and coordinate with other functional leaders for interventions when needed
Retention Management
Analyse and present detailed attrition report on timely basis to the senior management
Drive Attrition discussions with business, work with them to facilitate reversals and ensure attrition levels are within targets.