Experienced client service professional with 11 years of expertise in delivering exceptional client satisfaction across domestic and international markets. Skilled in leadership, team management, and problem-solving, with a proven track record of effectively handling escalations and resolving complex issues. Adept at building strong client relationships, driving successful negotiations, and ensuring seamless service delivery. Recognized for excellent communication and presentation skills, with the ability to convey insights and strategies to stakeholders at all levels. Experienced in managing cross-functional collaborations, optimizing processes, and leading high-performing teams to achieve organisational goals. Committed to enhancing client experiences and fostering long-term partnerships.
Guest Lecturer and trainer in Christ University for MBA and Master students. Training them to face placements and corporate etiquettes required in an organization. Conducting presentations and group discussions. Organizing games to build a sense of time management and team player spirits among the students. Associated with Vidhyadhan Foundation (NGO) to train children from rural areas and backward regions as a part of their scholarship program. Performing in Documentaries and Drama. Stage Theatre in School and State level. Anchoring. Cultural Activities: Certificates received for participation in Dance and Singing in School.