Soumalya Pakrashi

SAP Security & User Administration:

• Managed user administration, including user creation, deletion, locking, and modification in SAP ECC and SAP HANA.
• Performed role creation and maintenance using PFCG and managed role transport (including mass transport through ChaRM).
• Troubleshoot security and authorization issues using tools like SU53, ST01, STAUTHTRACE, SUIM, and HANA Trace.
• Worked extensively with AGR*, USR*, and USH* security tables and reports (e.g., RSUSR).
• Conducted Segregation of Duties (SOD) analysis and developed custom rulesets in SAP GRC to support SAP S/4HANA migration.

SAP GRC & Access Management:

• Worked with SAP GRC (Access Control) including ARM (Access Request Management) and EAM (Emergency Access Management).
• Used GRC for user creation, role assignment, and firefighter ID (FFID) management, including owner/controller assignments and log extraction.
• Configured and maintained SAP GRC Access Control, Process Control, Risk Management, and Audit Management modules.

System Monitoring & Administration:

• Monitored production systems for long-running jobs, logs, and ABAP dumps.
• Scheduled and monitored security jobs using SM36 and SM37.
• Participated in Development, Quality, and Beta System Refresh activities.

Automation & Process Optimization:

• Led all automation efforts for the SAP Security team, streamlining processes and reducing manual workload.
• Developed automation solutions using Tricentis LiveCompare, Python, Microsoft Power Automate, and Power BI to improve system monitoring and cleanup activities.
• Collaborated with developers to integrate Agentic AI-based automation workflows using UIPath, ServiceNow, GRC, SharePoint, MS Teams, MS Outlook, and SAP to enhance efficiency and customer satisfaction.

Additional Tools & Technologies:

• Experienced with ServiceNow, Azure DevOps, Power BI, and LiveCompare.
• Created Developer Keys, Object Keys, and Service IDs in the SAP Support Portal.