Soumen Biswas

• Led cross-functional teams in delivering high-quality software projects, enhancing team collaboration and productivity.
• Lead two high-visibility projects simultaneously, and delivered with zero production defects.
• Mentored junior developers, fostering skill development and improving overall team performance and efficiency.
• Conducted code reviews and provided constructive feedback, ensuring adherence to best practices and coding standards.

Project: VERIZON (May 2023 - March 2024)

• Coordinated deployments of new software, feature updates and fixes.
• Contributed to development of best practices and coding standards within the team, elevating overall code quality and maintainability.
• Designed and implemented scalable applications for data extraction and analysis.
• Trained junior developers on Pega best practices, leading to more efficient development cycles and better quality code output.

Project: AMEX CARDS (November 2021 - March 2023)

• Began with upgrade support for various applications.
• Worked on high visibility projects which required communication with 7 other vendors and 13 teams in total.
• Worked on production incidents and provided RCA.
• Single-handedly worked on multiple scratch enhancements and delivered with 0 production defects.
• Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
• Estimated work hours and tracked progress using Scrum methodology.
• Authored code fixes and enhancements for inclusion in future code releases and patches.

Project: ROCHE INC (September 2019- October 2021)

• As part of a project POC, contributed to developing a Production Support Management portal in order to provide few administrator level tasks accessible only for the Production Support Team.
• From July 2020, worked on a scratch application development termed as 'Cell Banking' for the dispense request generation of cells across various locations. The design, implementation and development of the admin portal and the associated functionalities of work item creation & inventory update, establishing Email Accounts to send various email correspondences across client hierarchies and DLs.
• Received client and business appreciation for near perfect delivery for the first release out of the two. Separated with the organization before the second release.
• Worked as an L1 code reviewer for the Platform team and was also associated with development activities on a 50/50 basis.
• Was part of a second scratch application termed as 'RDTAS', which deals with Research Case Management.
• Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.

• Actively worked as a junior Pega Developer for a high visibility module for verification of email domains termed as 'MTLS' (Mandatory Transport Level Security).
• Analyzed work to generate logic for new systems, procedures and tests.
• Coordinated deployments of new feature updates and fixes.
• Performed ongoing maintenance after implementation by executing system upgrades, bug fixes, and enhancements.

Provided ongoing maintenance after implementation by performing system upgrades, bug fixes, and enhancements as required.

• Being part of the junior development team, was involved with requirement understanding and analysis sessions regularly, as the SDLC model of the account was the Waterfall model.
• Contributed to development of high visibility 'MTLS' module for email domain verification, enhancing security protocols.
• Assisted with portal maintenance and performed data comparisons to ensure accuracy.
• In this account had the opportunity to work on Pega 6.3 version for some BAU release items and Pega 7.1 for application upgrade.

Project 2: AXA ASIA (January 2018 - March 2018)

• Worked on modules like SnM and later, for Thailand DLFE Decommission module.
• Actively worked on GTOM modules and on Incidents.

Project 3: SUNTRUST BANK (March 2018 - August 2019)

• Predominantly worked on migration of documents across external repositories, handled scenarios like Document Addition, updating, merging and deletion of data for specific work items.
• Gained expertise in XML Parsing of Documents having worked on three applications namely - 'EWS', 'CLSC' and 'Onboarding'