Summary
Overview
Work History
Education
Skills
Current CTC
Hobbies
Declaration
Timeline
Generic
Soumen Manna

Soumen Manna

Marketing Manager-Industrial Instrumentation
Hooghly

Summary

Accomplished Sales Manager at MSA Instruments with a proven track record of driving sales growth and building strong customer relationships. Expert in sales planning and client relationship management, I've led teams to exceed sales targets through strategic planning and effective leadership. Skilled in solution selling, I've significantly enhanced customer satisfaction and loyalty.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Sales Manager

MSA Instruments
10.2019 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Application Engineer

Supreme Technology
03.2015 - 09.2019
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
  • Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
  • Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
  • Developed custom solutions for clients, improving overall user experience and satisfaction.
  • Developed proposals and pricing for large- and small-scale manufacturing products.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
  • Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
  • Answered over [Number] customer phone inquiries daily, increasing end-user satisfaction rates [Number]%.

Assistant Sales Manager

Machine Tools Center
05.2010 - 03.2015
  • Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
  • Assisted sales team with completing customer transactions and managing issues.
  • Trained new associates in successful sales and performance strategies.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Managed and developed sales team.
  • Negotiated contracts with clients that balanced profitability with excellent customer service standards.
  • Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
  • Enhanced sales forecasting accuracy by analyzing sales data and market trends.
  • Monitored competitor activities to adjust sales strategies accordingly.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Education

Bachelor of Arts - Arts

Purah Kanpur Haridas Nandi Mahavidyalaya
Howrah
04.2001 -

W.B.C.H.S.E - Arts

Puras Kanpur Haridas Nandi School
Howrah
04.2001 -

W.B.B.S.E - General Science

Dilakash Sufal Chandra Paul School
Hooghly
04.2001 -

Skills

Sales planning

Client relationship management

Sales reporting

Staff management

Sales tracking

Lead generation

Business planning

Market research

Relationship building

Strategic planning

Product knowledge

Solution selling

Current CTC

Current CTC: 10 LPA (Exclusive Bonus & Incentive)

Hobbies

Trading, Travelling, Meet with New people

Declaration

I certify that the above detailed information is correct as per best of my knowledge and conscience. 


Place: Dilakash, Hooghly, WB

Timeline

Sales Manager

MSA Instruments
10.2019 - Current

Application Engineer

Supreme Technology
03.2015 - 09.2019

Assistant Sales Manager

Machine Tools Center
05.2010 - 03.2015

Bachelor of Arts - Arts

Purah Kanpur Haridas Nandi Mahavidyalaya
04.2001 -

W.B.C.H.S.E - Arts

Puras Kanpur Haridas Nandi School
04.2001 -

W.B.B.S.E - General Science

Dilakash Sufal Chandra Paul School
04.2001 -

Similar Profiles

CREATE PROFILE
Soumen MannaMarketing Manager-Industrial Instrumentation