Soumendu Sarkar
Bangalore
Summary
Experienced in healthcare operations and strategic consulting, skilled in automating claims processing, enhancing A/R efficiency for financial benefits, and leading PMO initiatives for digital transformations. With 4.5+ years at Big 4 consulting firms, I bring a fresh perspective to business challenges, keen attention to detail, and a strong desire for continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Consultant, Operations Transformation
Deloitte Consulting (US Offices in India)
Bengaluru
07.2021 - Current
- Automated Claims Processing Development: Led the creation of an automated claims processing system for a major BCBS payor, centralizing multi-state operations and enhancing eligibility and benefits determination.
- Accounts Receivable Optimization: Implemented process enhancements for a client’s A/R recovery team, reducing A/R days by 8 and significantly improving cash flow and financial performance.
- Digital Transformation Leadership: Directed PMO for 8+ digital transformation projects, ensuring seamless team integration and effective change management.
Business Analyst, Community Operations
Uber India Research and Development
Hyderabad
03.2021 - 07.2021
- Global Operations Data Analysis: Conducted independent analysis of global operations data to identify trends and deliver strategic insights, driving improvements in key performance indicators.
- Performance Benchmarking and Best Practices: Benchmarked the performance of internal teams, identifying and promoting best practices to be replicated across the organization for enhanced efficiency and effectiveness.
Senior Analyst, Research and Benchmarking Division
KPMG Global Services
Bengaluru
06.2019 - 03.2021
- Strategic Research Execution: Delivered over 30 strategic research projects encompassing location assessment, market selection, competitive intelligence, whitespace analysis, and financial benchmarking.
- Industry and Company Analysis: Produced comprehensive deliverables, including in-depth industry and company analysis within the energy and natural resources sector.
- Advanced Time Series Forecasting: Conducted extensive work on time series forecasting to support strategic decision-making and business planning.
Education
Master of Business Administration -
Birla Institute of Technology And Science, Pilani
Pilani, RJ06.2019
Bachelor of Technology, Electrical Engineering -
West Bengal University of Technology, Kolkata
Kolkata, WB06.2017
Skills
- Project Management
- Process Optimization
- Business Analysis
- Benchmarking
- Best Practices Promotion
- Market Analysis & Competitive Intelligence
- Industry Analysis
- Healthcare Operations
- Revenue Cycle Management & Claims Processing
Accomplishments
- Awarded 'The Outstanding Performance Award' for achieving exceptional results on a client engagement with tight deadlines and frequent scope adjustments.
- Recognized as 'The Rising Star' at KPMG for exceeding performance expectations in the first year of service.
Certification
- Professional Scrum Master 1, Scrum.Org
- Certified Business Analyst Professional, Henry Harvin
- AHM 250: Healthcare Management - An Introduction, America's Health Insurance Plans (AHIP)
- Advanced SQL for Data Scientists, LinkedIn Learning
References
References available upon request.
Timeline
Consultant, Operations Transformation
Deloitte Consulting (US Offices in India)
07.2021 - Current
Business Analyst, Community Operations
Uber India Research and Development
03.2021 - 07.2021
Senior Analyst, Research and Benchmarking Division
KPMG Global Services
06.2019 - 03.2021
Master of Business Administration -
Birla Institute of Technology And Science, Pilani
Bachelor of Technology, Electrical Engineering -
West Bengal University of Technology, Kolkata
- Professional Scrum Master 1, Scrum.Org
- Certified Business Analyst Professional, Henry Harvin
- AHM 250: Healthcare Management - An Introduction, America's Health Insurance Plans (AHIP)
- Advanced SQL for Data Scientists, LinkedIn Learning
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