Summary
Overview
Work History
Education
Skills
singing, painting
Timeline
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Soumik Nath

Soumik Nath

Customer Service Associate
Kolkata,WB

Summary

Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
Language
1
1
year of professional experience

Work History

Customer Service Associate

Techmahindra
KolKata, West Bengal
09.2020 - 06.2021

i worked here for more than 10 months in flipkart process .

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Associate

Aegis
KolKata, West Bengal
06.2020 - 02.2021

I worked there almost for 8 months in oyo process that was completely a sales process where we have to book hotels for the customer and solve their query .

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

AshokeGarh Vidyalaya For Boys
Kolkata

Skills

    Inbound and outbound calling

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singing, painting

i had completed 9 th year from All India Fine Arts Association .

music is my passion

Timeline

Customer Service Associate

Techmahindra
09.2020 - 06.2021

Customer Service Associate

Aegis
06.2020 - 02.2021

High School Diploma -

AshokeGarh Vidyalaya For Boys

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Soumik NathCustomer Service Associate