Soumita Chatterjee
Kolkata
Summary
willing to work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I am confident that with my skills i can contribute positively to any organization. A quick learner who can absorb new ideas, communicate clearly & effectively
Overview
1
1
year of professional experience
Work History
Process Associate
V Connect Global
10.2024 - Current
Management Trainee
Sun knowledge services insurance
06.2024 - 10.2024
Intern
Aashman Foundation
- Organized and executed a successful fundraising event, resulting in a 30% increase in funding for the Aashman Foundation
- Collaborated with a cross-functional team to develop and implement a comprehensive social media marketing strategy, increasing online engagement by 40%
- Assisted in creating impactful project proposals, leading to a 50% increase in donor contributions
Intern
Ladli foundation
Summer internship
Education
M.A - Economics
Indira Gandhi National Open University (IGNOU)
09.2019 - 01/2022
B.Sc -
Bhairab Ganguli College
Kolkata 10.2015 - 01/2019
12th -
WBHSE
West Bengal 09.2013 - 01/2015
10th -
WBSE
West Bengal 08.2012 - 01/2013
Skills
- Chat Support
- BPO Voice
- BPO Non Voice
- Customer Support Operations
- Voice Process
- Management Skills
- Communication Skills
- Leadership Skills
- MS Office
- Computer Data Entry Operator
- Office Administration
- Front Office
- Back Office
- US Healthcare
- US Calling
- US Client
- US Process
- Process optimization
- Time management
- Effective communication
- Process analysis
- Data entry
Projects
Fundraising, Sales and Marketing, 92 Days, Working here as sales and marketing intern.
Languages
Bengali
Upper Intermediate
B2
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Timeline
Process Associate
V Connect Global
10.2024 - Current
Management Trainee
Sun knowledge services insurance
06.2024 - 10.2024
M.A - Economics
Indira Gandhi National Open University (IGNOU)
09.2019 - 01/2022
B.Sc -
Bhairab Ganguli College
10.2015 - 01/2019
12th -
WBHSE
09.2013 - 01/2015
10th -
WBSE
08.2012 - 01/2013
Intern
Aashman Foundation
Intern
Ladli foundation